wizard errors

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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snps
Posts: 4
Joined: Mon Apr 22, 2013 1:47 pm

wizard errors

Post by snps »

Hello, I have started the thread under regular section of the forums
http://support.nagios.com/forum/viewtop ... =6&t=10155
can it be moved here so we can continue working on the issue?
slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: wizard errors

Post by slansing »

We need to make sure that each person within your company who would like customer forum access has been added to the correct contact list, to do this email [email protected]. We need to verify your old account, and that this one has the ability to ask us to move the thread before moving it over to the customer section.
snps
Posts: 4
Joined: Mon Apr 22, 2013 1:47 pm

Re: wizard errors

Post by snps »

if its too much trouble, let me just copy paste the original problem so we can start working on it. this account (snps) is already verified and I seem to be able to post here just fine:)
slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: wizard errors

Post by slansing »

We just need to assure that we are not moving someone's thread who does not want it moved, if that makes sense. We could just carry on from the last message but if you can verify with sales that you are the same person as the one who originally started the thread we can transfer it to this section, sorry for the trouble, just making sure all the bases are covered.
snps
Posts: 4
Joined: Mon Apr 22, 2013 1:47 pm

Re: wizard errors

Post by snps »

understood, I have emailed the confirmation that account vital4ik is also mine:)
snps
Posts: 4
Joined: Mon Apr 22, 2013 1:47 pm

Re: wizard errors

Post by snps »

ok just got the confirmation that both have added under the company name so please move that thread here and delete this one
slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: wizard errors

Post by slansing »

Awesome, moving the thread over, it is now located here:

http://support.nagios.com/forum/viewtop ... =6&t=10155
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