Multiple Email ID configuration in XI

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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lafargeuser
Posts: 341
Joined: Thu Sep 27, 2012 12:23 am

Multiple Email ID configuration in XI

Post by lafargeuser »

I have an Email ID configured in NagiosXI for notification. Now I would like to add one more Email ID on which all Nagios alerts will be send.
But when I tried to configured second Email ID with existing one separated by comma & space ( checked both). Giving an below error.
Email address is invalid

Can’t we configured two Email ID in XI for notification ?

Is there any way out ?
slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: Multiple Email ID configuration in XI

Post by slansing »

Can you show us an example of where you were defining this? The standard way to do this would be to create a contact/user with the new address and assign that contact to your devices for notifications. This can be done while you add the user through Admin > Manage Users, by clicking "add as a monitoring contact." Or through CCM > Contacts > New.
lafargeuser
Posts: 341
Joined: Thu Sep 27, 2012 12:23 am

Re: Multiple Email ID configuration in XI

Post by lafargeuser »

Under configure - account setting (http://Nagiosserverip/nagiosxi/account/

However, I have added user in contact. But problem here is, I am monitoring more than 300 servers & would like to have alerts on New created Email ID.

I can do that using Reconfigure the host, but this I have to perform number of times.
Is there any way out, I can add that Email ID so that along with my existing Email ID, alerts will be send to New ID as well.
slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: Multiple Email ID configuration in XI

Post by slansing »

Yes under the monitoring contact that was created for your account, we will assume "nagiosadmin" you can enter the CCM > Contacts > Contact name page. Then add the addresses in the list, then save, and apply configuration.
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