SNMP Trap Issue

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
page
Posts: 13
Joined: Thu Dec 06, 2012 11:35 am

SNMP Trap Issue

Post by page »

I am having a issue with verifying that SNMP traps are working correctly. I have add SNMP Trap via the Monitoring Wizard for several devices however never receive an alert. For example, I have added our environmental monitor and can correctly display the temperature within Nagios XI. If the temperature goes above the threshold, I do not receive an alert but do see it within the snmptt.log file. I also get an alert from Kiwi. I also have the same type of issue if I restart a Windows server. The SNMP trap never changes and I receive no alerts. The only alert I receive is the ping status fails which is not reliable if set to a 5 minute interval. I have added udp port 162 via the system-config-firewall-tui. Am I missing something? Is there a limitation to the SNMP Trap implimentation within Nagios XI?

Background: we are using a prebuilt VM of Nagios XI version 2012R1.4.

Any help is appreciated!
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: SNMP Trap Issue

Post by scottwilkerson »

Receiving SNMP Traps in XI does require additional setup. Did you go through this document to setup traps?
http://library.nagios.com/library/produ ... -nagios-xi
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
page
Posts: 13
Joined: Thu Dec 06, 2012 11:35 am

Re: SNMP Trap Issue

Post by page »

I know its been a few days but I just wanted follow up regarding this as I hate post that don't give resolutions. I had read that PDF document that you listed several times but found my issue was that when I imported the MIB through Nagios XI, I assumed that it would make the MIB available to the system. I found that I still needed to login to the Nagios XI host and run the addmib <MIB_FILE_NAME> command as stated in the document. (It helps to read!) This resolved the issue and I'm now receiving traps. Thanks again
sreinhardt
-fno-stack-protector
Posts: 4366
Joined: Mon Nov 19, 2012 12:10 pm

Re: SNMP Trap Issue

Post by sreinhardt »

Glad to hear its working and thanks for letting us know!
Nagios-Plugins maintainer exclusively, unless you have other C language bugs with open-source nagios projects, then I am happy to help! Please pm or use other communication to alert me to issues as I no longer track the forum.
Locked