Available Updates not correct

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
hhlodge
Posts: 206
Joined: Tue Mar 08, 2011 2:13 pm

Available Updates not correct

Post by hhlodge »

Hi,

My XI updates checker seems to have a bit of a glitch where it thinks it's up to date and obviously is not and I don't see this in the forum or release notes. I will do the update but this is just an FYI.
XIupdates.png
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- Kyle
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lmiltchev
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Re: Available Updates not correct

Post by lmiltchev »

What happens when you click on the "Check For Updates Now" button? Are you behind a proxy?
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hhlodge
Posts: 206
Joined: Tue Mar 08, 2011 2:13 pm

Re: Available Updates not correct

Post by hhlodge »

It updates the check dates but remains content it's up to date. We are being an inline proxy appliance, the browser is not set up to use a traditional proxy.
- Kyle
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lmiltchev
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Re: Available Updates not correct

Post by lmiltchev »

We might've had a bug in 2012r1.5b - not sure. I don't have a test box with this version. I can set one up, but it's going to take some time. Have you tried upgrading?
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hhlodge
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Joined: Tue Mar 08, 2011 2:13 pm

Re: Available Updates not correct

Post by hhlodge »

Sorry for the delay, I was on vacation last week. I have not upgraded but will. I would say to not spend the time on setting up a test environment as it may be moot if upgrading resolves it.
- Kyle
slansing
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Re: Available Updates not correct

Post by slansing »

Great, let us know if this resolves the issue!
hhlodge
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Re: Available Updates not correct

Post by hhlodge »

BTW, can I update from 1.5b to 18 directly or do I need to do some interim update(s).?
- Kyle
slansing
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Re: Available Updates not correct

Post by slansing »

No you should be able to upgrade from 1.5b to 1.8 just fine, let us know if you run into issues.
hhlodge
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Joined: Tue Mar 08, 2011 2:13 pm

Re: Available Updates not correct

Post by hhlodge »

That updated just fine and with far fewer steps than previous upgrades and very quickly as well, so much so I thought something surely went wrong but it seems fine and reflects the new release number.
- Kyle
slansing
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Re: Available Updates not correct

Post by slansing »

Excellent! Any other issues regarding this?
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