barracuda firmware update broke nagios check

[benningtonr]

I updated the firmware on my barracuda v400 and now the check are no longer working.
this is one of the checks, getting no response, i tried to run it from the cli, but i am not familiar with linux

check_xi_service_snmp! -o enterprises.20632.2.49 -C whro-ro -P 2c -l "Rate Controlled Emails" -u "Deffered Email" -m SNMPv2-SMI -w 50 -c 100!!!!!!!

[slansing]

What is the error you are receiving from the Nagios XI server's web UI? If need be, we can format that check correctly for you to run it from the command line, currently, that is the service's command definition which will differ from that of the way it must be run on the command line.

[benningtonr]

I am recieving this


Rate Controlled Emails problem - No data received from host
CMD: /usr/bin/snmpget -t 1 -r 5 -m SNMPv2-SMI -v 2c [authpriv] 64.5.129.4:161 enterprises.20632.2.

[lmiltchev]

In addition, can you run the following commands in the command line, and show us the output?

Code: Select all

cd /usr/local/nagios/libexec
 ./check_snmp -H <hostname> -o enterprises.20632.2.49 -C whro-ro -P 2c -l "Rate Controlled Emails" -u "Deffered Email" -m SNMPv2-SMI -w 50 -c 100

[lmiltchev]

[authpriv] implies you are using SNMP v3, but in your check you have "-P 2c". Which one are you actually using?

[benningtonr]

Rate Controlled Emails problem - No data received from host
CMD: /usr/bin/snmpget -t 1 -r 5 -m SNMPv2-SMI -v 2c [authpriv] 64.5.129.4:161 enterprises.20632.2.49
[root@nagios libexec]#

[benningtonr]

i can use either, but this was/has been working for the last year until i updated the firmware on the barracuda this morning.

[lmiltchev]

Check your barracuda settings. There should be a way to select which protocol to use (SNMP v2c or 3). Change it to 2c. If you must use v3, you will have to add more flags to your check: "--seclevel=authPriv", "--secname=", "--privpasswd=", etc.

[benningtonr]

It was a setting in the barracuda. The firmware took out the ip address for the nagios, allowing it to check using snmp.

Put the IP address back in and works like a champ.

Thank you

[slansing]

Ah excellent! Thanks for letting us know the resolution.