No status information after upgrade to NagiosXI 2012R1.8

[sbathe]

Hi,

Upgraded from XI 2012R1.0 to R1.8.
Now, the XI UI does not show any status. No "Tactical Overview", no service status, no host status, only spinning circles.

The nagios core UI is fine. Other functions in XI UI like ACK, Schedule downtime etc are working.

Any ideas?

Thanks
Saurabh

[abrist]

Do a running tail on the apache error log, while concurrently browsing to the broken pages:

Code: Select all

tail -f /var/log/httpd/error_log

Now browse to some pages. Copy the output of the tail and post here.

[sbathe]

Thanks for the tip.
For some reason, the permissions on files and directories under /usr/local/nagiosxi/html/ were messed up. Fixed the permissions and things are working now.
Though I can confirm this happened only after the upgrade and only on this instance.I did the same upgrade on another instance and it worked.

-Saurabh

[slansing]

Strange we have not had this reported on by others yet, but we will keep an eye out. Thanks!