Graphs without data for cisco devices

[pokker67]

Hi to everyone
i have been testintg nagiosxi but i can´t get any valid graph for traffic from cisco devices, i have used the wizard
all the steps looks ok, but just ping graphs are OK and show results
on show service status for status is green for bandwith interfaces, but this message is displayed "OK - Current BW in: 0Gbps Out: 0Gbps" so no data is displayed
i have followed this document http://assets.nagios.com/downloads/nagi ... Router.pdf
without results.
I have a Nagios Core installed with plugins working and showing without problems the same information, so i think that is a problem with a configuration on nagios xi
Also i have a cacti server and graphs are ok
thanks for any clue in order to solve this issue

[sreinhardt]

Generally this particular issues is due to the cisco device using oids that mrtg doesnt look at specifically. Could you send us what device it is, and what oids on the core system you are using to check these? You might also have better luck if there is a custom mib for your device that needs to be loaded.

[pokker67]

Hi! thanks for your reply

It´s an ASA 5540

On my Cacti server, i have found the following information

Running data query [1].
+ Found type = '3' [snmp query].
+ Found data query XML file at '/var/www/html/cacti/resource/snmp_queries/interface.xml'
+ XML file parsed ok.
+ Executing SNMP walk for list of indexes @ '.1.3.6.1.2.1.2.2.1.1'
+ Located input field 'ifIndex' [walk]
+ Executing SNMP walk for data @ '.1.3.6.1.2.1.2.2.1.1'
+ Found item [ifIndex='3'] index: 3 [from value]
+ Found item [ifIndex='4'] index: 4 [from value]
+ Found item [ifIndex='5'] index: 5 [from value]
+ Found item [ifIndex='6'] index: 6 [from value]
+ Found item [ifIndex='7'] index: 7 [from value]
+ Found item [ifIndex='8'] index: 8 [from value]
+ Found item [ifIndex='9'] index: 9 [from value]
+ Found item [ifIndex='10'] index: 10 [from value]
+ Found item [ifIndex='11'] index: 11 [from value]
+ Found item [ifIndex='12'] index: 12 [from value]
+ Found item [ifIndex='13'] index: 13 [from value]
+ Found item [ifIndex='14'] index: 14 [from value]
+ Located input field 'ifOperStatus' [walk]
+ Executing SNMP walk for data @ '.1.3.6.1.2.1.2.2.1.8'
+ Found item [ifOperStatus='Up'] index: 3 [from value]
+ Found item [ifOperStatus='Up'] index: 4 [from value]
+ Found item [ifOperStatus='Up'] index: 5 [from value]
+ Found item [ifOperStatus='Down'] index: 6 [from value]
+ Found item [ifOperStatus='Up'] index: 7 [from value]
+ Found item [ifOperStatus='Up'] index: 8 [from value]
+ Found item [ifOperStatus='Down'] index: 9 [from value]
+ Found item [ifOperStatus='Down'] index: 10 [from value]
+ Found item [ifOperStatus='Down'] index: 11 [from value]
+ Found item [ifOperStatus='Down'] index: 12 [from value]
+ Found item [ifOperStatus='Up'] index: 13 [from value]
+ Found item [ifOperStatus='Up'] index: 14 [from value]
+ Located input field 'ifDescr' [walk]
+ Executing SNMP walk for data @ '.1.3.6.1.2.1.2.2.1.2'
+ Found item [ifDescr='Adaptive Security Appliance Internet interface'] index: 3 [from value]
+ Found item [ifDescr='Adaptive Security Appliance dmz interface'] index: 4 [from value]
+ Found item [ifDescr='Adaptive Security Appliance LAN interface'] index: 5 [from value]
+ Found item [ifDescr='Adaptive Security Appliance GigabitEthernet0/3 interface'] index: 6 [from value]
+ Found item [ifDescr='Adaptive Security Appliance FAILOVER interface'] index: 7 [from value]
+ Found item [ifDescr='Adaptive Security Appliance Internal-Data0/0 interface'] index: 8 [from value]
+ Found item [ifDescr='Adaptive Security Appliance GigabitEthernet1/0 interface'] index: 9 [from value]
+ Found item [ifDescr='Adaptive Security Appliance GigabitEthernet1/1 interface'] index: 10 [from value]
+ Found item [ifDescr='Adaptive Security Appliance GigabitEthernet1/2 interface'] index: 11 [from value]
+ Found item [ifDescr='Adaptive Security Appliance GigabitEthernet1/3 interface'] index: 12 [from value]
+ Found item [ifDescr='Adaptive Security Appliance Internal-Data1/0 interface'] index: 13 [from value]
+ Found item [ifDescr='Adaptive Security Appliance Virtual254 interface'] index: 14 [from value]
+ Located input field 'ifName' [walk]
+ Executing SNMP walk for data @ '.1.3.6.1.2.1.31.1.1.1.1'
+ Found item [ifName='Internet'] index: 3 [from value]
+ Found item [ifName='dmz'] index: 4 [from value]
+ Found item [ifName='LAN'] index: 5 [from value]
+ Found item [ifName='GigabitEthernet0/3'] index: 6 [from value]
+ Found item [ifName='FAILOVER'] index: 7 [from value]
+ Found item [ifName='Internal-Data0/0'] index: 8 [from value]
+ Found item [ifName='GigabitEthernet1/0'] index: 9 [from value]
+ Found item [ifName='GigabitEthernet1/1'] index: 10 [from value]
+ Found item [ifName='GigabitEthernet1/2'] index: 11 [from value]
+ Found item [ifName='GigabitEthernet1/3'] index: 12 [from value]
+ Found item [ifName='Internal-Data1/0'] index: 13 [from value]
+ Found item [ifName='Virtual254'] index: 14 [from value]
+ Located input field 'ifAlias' [walk]
+ Executing SNMP walk for data @ '.1.3.6.1.2.1.31.1.1.1.18'
+ Found item [ifAlias=''] index: 3 [from value]
+ Found item [ifAlias=''] index: 4 [from value]
+ Found item [ifAlias=''] index: 5 [from value]
+ Found item [ifAlias=''] index: 6 [from value]
+ Found item [ifAlias=''] index: 7 [from value]
+ Found item [ifAlias=''] index: 8 [from value]
+ Found item [ifAlias=''] index: 9 [from value]
+ Found item [ifAlias=''] index: 10 [from value]
+ Found item [ifAlias=''] index: 11 [from value]
+ Found item [ifAlias=''] index: 12 [from value]
+ Found item [ifAlias=''] index: 13 [from value]
+ Found item [ifAlias=''] index: 14 [from value]
+ Located input field 'ifType' [walk]
+ Executing SNMP walk for data @ '.1.3.6.1.2.1.2.2.1.3'
+ Found item [ifType='ethernetCsmacd(6)'] index: 3 [from value]
+ Found item [ifType='ethernetCsmacd(6)'] index: 4 [from value]
+ Found item [ifType='ethernetCsmacd(6)'] index: 5 [from value]
+ Found item [ifType='ethernetCsmacd(6)'] index: 6 [from value]
+ Found item [ifType='ethernetCsmacd(6)'] index: 7 [from value]
+ Found item [ifType='ethernetCsmacd(6)'] index: 8 [from value]
+ Found item [ifType='ethernetCsmacd(6)'] index: 9 [from value]
+ Found item [ifType='ethernetCsmacd(6)'] index: 10 [from value]
+ Found item [ifType='ethernetCsmacd(6)'] index: 11 [from value]
+ Found item [ifType='ethernetCsmacd(6)'] index: 12 [from value]
+ Found item [ifType='ethernetCsmacd(6)'] index: 13 [from value]
+ Found item [ifType='other(1)'] index: 14 [from value]
+ Located input field 'ifSpeed' [walk]
+ Executing SNMP walk for data @ '.1.3.6.1.2.1.2.2.1.5'
+ Found item [ifSpeed='100000000'] index: 3 [from value]
+ Found item [ifSpeed='1000000000'] index: 4 [from value]
+ Found item [ifSpeed='1000000000'] index: 5 [from value]
+ Found item [ifSpeed='1000000000'] index: 6 [from value]
+ Found item [ifSpeed='100000000'] index: 7 [from value]
+ Found item [ifSpeed='1000000000'] index: 8 [from value]
+ Found item [ifSpeed='1000000000'] index: 9 [from value]
+ Found item [ifSpeed='1000000000'] index: 10 [from value]
+ Found item [ifSpeed='1000000000'] index: 11 [from value]
+ Found item [ifSpeed='1000000000'] index: 12 [from value]
+ Found item [ifSpeed='1000000000'] index: 13 [from value]
+ Found item [ifSpeed='0'] index: 14 [from value]

[abrist]

Can you post a few sample commands, specifically:

1. A working check or two from your nagios core box
2. A non working check from the XI server

Additionally, if you go to the advanced tab for one of the service details in XI for one of the non-working ports, do you have perf data at the bottom of the advanced status details table?