Upgrade issue

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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healthfusion
Posts: 12
Joined: Thu Nov 15, 2012 3:04 pm

Upgrade issue

Post by healthfusion »

When I am trying to upgrade to latest version it failed with message:
Updating NagiosQL...
NAGIOSQL-POST
PHP Fatal error: SourceGuardian Incompatible loader version. This protected script has been encoded with newer version of SourceGuardian. Please download and install the <A HREF="http://www.sourceguardian.com/ixeds/">latest loaders</A>. Error code [19] in /usr/local/nagiosxi/html/includes/dbl.inc.php on line 2

A new Nagios XI update is available.
2012R2.0 was released on May 20th, 2013.

Visit http://www.nagios.com to obtain the latest update.

Latest Available Version: 2012R2.0
Installed Version: 2012R1.2
Last Update Check: 2013-05-23 12:20:08

Could you please give me instructions on how to install latest loader and maybe you will let me know if there is anything else we have to upgrade before to move to new version.

Thanks
abrist
Red Shirt
Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: Upgrade issue

Post by abrist »

Try:

Code: Select all

cd /tmp/nagiosxi
./install-sourceguardian-extension.sh
Then try to upgrade once more.
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
healthfusion
Posts: 12
Joined: Thu Nov 15, 2012 3:04 pm

Re: Upgrade issue

Post by healthfusion »

Thanks, it worked
abrist
Red Shirt
Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: Upgrade issue

Post by abrist »

No problem. Enjoy the weekend.
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
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