Performace graphs not displayed after upgrade

[fao]

Hello,

Following upgrade to the latest release, the performance graphs are no more displayed. We've unsuccessfully tried the steps in this link : http://support.nagios.com/wiki/index.ph ... _Displayed
How can we sort it out?

Thanks
Patrick

[abrist]

Few questions:
1. Do the "graph explorer" graphs work?
2. Is npcd running?

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service npcd status

3. What is the output of (post in code wraps):

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tail -25 /usr/local/nagios/var/perfdata.log
tail -25 /usr/local/nagios/var/npcd.log

4. Do a running tail on the httpd error log and while it is tailing try to view a graph:

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tail -f /var/log/httpd/error_log

(kill it afterwards and post the output in code wraps)

[fao]

Yes, Graph Explorer works and npcd is also running.

[root@hqldvnagios1 ~]# service npcd status
NPCD running (pid 20990).
[root@hqldvnagios1 ~]#
[root@hqldvnagios1 ~]# tail -25 /usr/local/nagios/var/npcd.log
[05-31-2013 18:07:44] NPCD: Regular File: 1370016453.perfdata.host
[05-31-2013 18:07:44] NPCD: A thread was started on thread_counter = 0
[05-31-2013 18:07:44] NPCD: DEBUG: load 0.110000/10.000000
[05-31-2013 18:07:44] NPCD: ThreadCounter 1/5 File is host-perfdata.1330987694-PID-2109
[05-31-2013 18:07:44] NPCD: File 'host-perfdata.1330987694-PID-2109' is an already in process PNP file. Leaving it untouched.
[05-31-2013 18:07:44] NPCD: Have to wait: Filecounter = 2 - thread_counter = 1
[05-31-2013 18:07:44] NPCD: Processing file 1370016453.perfdata.host with ID -1215902864 - going to exec /usr/local/nagios/libexec/process_perfd ata.pl -n -b /usr/local/nagios/var/spool/perfdata//1370016453.perfdata.host
[05-31-2013 18:07:44] NPCD: Processing file '1370016453.perfdata.host'
[05-31-2013 18:07:44] NPCD: No more files to process... waiting for 15 seconds
[05-31-2013 18:07:59] NPCD: Found 4 files in /usr/local/nagios/var/spool/perfdata/
[05-31-2013 18:07:59] NPCD: DEBUG: load 0.140000/10.000000
[05-31-2013 18:07:59] NPCD: ThreadCounter 0/5 File is .
[05-31-2013 18:07:59] NPCD: DEBUG: load 0.140000/10.000000
[05-31-2013 18:07:59] NPCD: ThreadCounter 0/5 File is ..
[05-31-2013 18:07:59] NPCD: DEBUG: load 0.140000/10.000000
[05-31-2013 18:07:59] NPCD: ThreadCounter 0/5 File is 1370016468.perfdata.host
[05-31-2013 18:07:59] NPCD: Regular File: 1370016468.perfdata.host
[05-31-2013 18:07:59] NPCD: A thread was started on thread_counter = 0
[05-31-2013 18:07:59] NPCD: DEBUG: load 0.140000/10.000000
[05-31-2013 18:07:59] NPCD: ThreadCounter 1/5 File is host-perfdata.1330987694-PID-2109
[05-31-2013 18:07:59] NPCD: File 'host-perfdata.1330987694-PID-2109' is an already in process PNP file. Leaving it untouched.
[05-31-2013 18:07:59] NPCD: Have to wait: Filecounter = 2 - thread_counter = 1
[05-31-2013 18:07:59] NPCD: Processing file 1370016468.perfdata.host with ID -1215902864 - going to exec /usr/local/nagios/libexec/process_perfd ata.pl -n -b /usr/local/nagios/var/spool/perfdata//1370016468.perfdata.host
[05-31-2013 18:07:59] NPCD: Processing file '1370016468.perfdata.host'
[05-31-2013 18:07:59] NPCD: No more files to process... waiting for 15 seconds

[root@hqldvnagios1 ~]#
[root@hqldvnagios1 ~]# tail -25 /tmp/perfdata.log
1370015337||HQLTEST1||check_swap||SWAP OK - 89% free (225 MB out of 255 MB)||swap=225MB; 0;0;0;255
[root@hqldvnagios1 ~]#
[root@hqldvnagios1 ~]# tail -f /var/log/httpd/error_log
[Sun May 26 03:21:04 2013] [notice] Digest: generating secret for digest authentication ...
[Sun May 26 03:21:04 2013] [notice] Digest: done
[Sun May 26 03:21:05 2013] [notice] Apache/2.2.15 (Unix) DAV/2 PHP/5.3.3 mod_ssl/2.2.15 OpenSSL/1.0.0-fips configured -- resuming normal operations
[Fri May 31 11:54:11 2013] [notice] caught SIGTERM, shutting down
[Fri May 31 11:54:21 2013] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Fri May 31 11:54:21 2013] [notice] Digest: generating secret for digest authentication ...
[Fri May 31 11:54:21 2013] [notice] Digest: done
[Fri May 31 11:54:21 2013] [notice] Apache/2.2.15 (Unix) DAV/2 PHP/5.3.3 mod_ssl/2.2.15 OpenSSL/1.0.0-fips configured -- resuming normal operations
^C

[slansing]

So we are talking about the classic PNP graphs located at Home > Services > "Service Name" > Performance Graphs

Do you see any errors on this page? Can you run the following command, and then try to load one of your service's graphs through this page?

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tail -f /var/log/httpd/error_log

let us know what the output is when loading the page.

[fao]

There is no error in /var/log/httpd/error_log while trying to access performance graphs.
Only this is reported on the GUI : "No performance graphs were found for this service".

[abrist]

Are all pnp graphs missing? Did you by chance upgrade pnp4nagios (this is not suggested)?

[fao]

Yep! all pnp graphs are missing.
No, I haven't upgraded pnp4nagios.

[abrist]

Just to make sure that pnp4nagios is configured correctly, lets do an in-place reinstall of the component:

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cd /tmp/nagiosxi/subcomponents/pnp
./install

[fao]

pnp reinstalled, performance graphs still not displayed.

[slansing]

Are you able to see the graph explorer graphs?:

Home > Graph Explorer

Can you post the output of the following:

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ll /usr/local/nagios/var/spool/xidpe/|wc -l
ll /usr/local/nagios/var/spool/perfdata/|wc -l

And then run those two commands again about 5 minutes later and compare the output, please show all 4: