issues with NagiosXI

[yoels]

Hi,

i'm running a trial version of Nagios XI 2012r2.1-64,
and i have same problems:

1.The Monitoring Engine is down and can't start.
2.when i made a changes (add host\service etc..)and try to Apply Configuration ,i get error message:"configuration verification failed"
3.can't get E-mails Alerts to the Notifications Mail Boxes.

please your help\advice.

Thanks.

Yoel.

[slansing]

1.We need to be supplied with the error you are receiving along with the monitoring engine issue, what are you doing to try to start it, where do you see that it is down?

2.We need to fix the above before trying to apply configuration, if you are able to get the monitoring engine back up please navigate to Configure > CCM > Tools > Write config files, then click the buttons from top to bottom, output all of the text that they show you back here so we can help.

3. Do you have contacts set up for your users? Have you assigned the Nagiosadmin contact to your hosts/services, and tested to make sure that the email address you gave it can receive test notifications from nagios xi?

[yoels]

1.first in the system problems there is red alert and when i pointing its wrote:"Monitoring Engine is not running" ,when i try to start the service from the action status the error message is:An error "An error occurred processing your request".

2.waiting to fix above first.

3.the answer is yes for all the questions.

please your help.

Thanks.

[slansing]

From the command line can you run the following and share the output:

Code: Select all

service nagios status

service httpd status

service mysqld status

service postgresql status

service npcd status

[yoels]

Here you Go:

root@localhost ~]# service nagios status
No lock file found in /usr/local/nagios/var/nagios.lock
[root@localhost ~]# service httpd status
httpd (pid 7812) is running...
[root@localhost ~]# service mysqld status
mysqld (pid 1432) is running...
[root@localhost ~]# service postgresql status
postmaster (pid 1492) is running...
[root@localhost ~]# service npcd status
NPCD running (pid 1658).

[abrist]

root@localhost ~]# service nagios status
No lock file found in /usr/local/nagios/var/nagios.lock

The nagios process is not running. This is to be expected if it was shutdown when it had configuration issues. We need to resolve these issues before you can restart the engine.

2.We need to fix the above before trying to apply configuration, if you are able to get the monitoring engine back up please navigate to Configure > CCM > Tools > Write config files, then click the buttons from top to bottom, output all of the text that they show you back here so we can help.

You will need to follow the steps above mentioned by slansing. We need to see the configuration errors in order to help you sort them out.