nagiosxi error

[abrist]

I am curious as to whether the uninstall fixed your login screen problems?

[benhank]

no it didnt. I can access nagios core, but not xi

[abrist]

After the manual uninstall/removal of nna, try rerunning the nagiosxi upgrade.

[benhank]

Code: Select all

[root@LkennagiosT01 ~]# tail -f /var/log/httpd/error_log
[Mon Jun 17 13:04:43 2013] [error] [client ::1] (13)Permission denied: access to /nagiosxi/backend/index.php denied
[Mon Jun 17 13:04:43 2013] [error] [client ::1] (13)Permission denied: access to /nagiosxi/backend/index.html denied
[Mon Jun 17 13:04:43 2013] [error] [client ::1] (13)Permission denied: access to /nagiosxi/backend/index.html.var denied
[Mon Jun 17 13:05:01 2013] [error] [client ::1] (13)Permission denied: access to /nagiosxi/backend/index.php denied
[Mon Jun 17 13:05:01 2013] [error] [client ::1] (13)Permission denied: access to /nagiosxi/backend/index.html denied
[Mon Jun 17 13:05:01 2013] [error] [client ::1] (13)Permission denied: access to /nagiosxi/backend/index.html.var denied
[Mon Jun 17 13:05:21 2013] [error] [client ::1] (13)Permission denied: access to /nagiosxi/backend/index.php denied
[Mon Jun 17 13:05:21 2013] [error] [client ::1] (13)Permission denied: access to /nagiosxi/backend/index.html denied
[Mon Jun 17 13:05:21 2013] [error] [client ::1] (13)Permission denied: access to /nagiosxi/backend/index.html.var denied
[Mon Jun 17 13:05:27 2013] [notice] caught SIGTERM, shutting down

prior to running the upgrade. I'll let you know how the upgrade goes.

[benhank]

upgrade failed:

Code: Select all

URL: http://localhost/nagiosql/index.php
CMDLINE
/usr/bin/wget --save-cookies nagiosql.cookies --keep-session-cookies http://localhost/nagiosql/index.php --no-check-certificate --post-data 'Submit=Login&tfUsername=nagiosxi&tfPassword=aiovge' -O nagiosql.login--2013-06-17 13:45:52--  http://localhost/nagiosql/index.php
Resolving localhost... ::1
Connecting to localhost|::1|:80... failed: Connection refused.
NAGIOSQL LOGIN FAILED!
[root@LkennagiosT01 nagiosxi

[abrist]

Ben, are you available for a remote session after 3pm (central) today? If so, or even if not, open a ticket so we can fast track this issue.

[benhank]

I can't today but I will be available 10:00 CST tomorrow.

I also tried to run the full install and :

Code: Select all

Checking PostgresQL status...
PostgresQL running - continuing...
Creating role and database...
ERROR:  role "nagiosxi" already exists
ERROR:  database "nagiosxi" already exists
ERROR: Nagios XI database was not setup properly - exiting.
RESULT=1

===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).

If you require assistance in resolving the issue, please include install.log
in your communications with Nagios XI technical support.

The script that failed was: './B-installxi'
[root@LkennagiosT01 nagiosxi]#