SNMP Traps best practices

[BanditBBS]

You generally have a good handle on whats going on around here, so I'm just going to throw this out there on the off chance it was overlooked. While your service has notify for everything, does your contact also? Could be that its just getting restricted there.. but again I would think you covered that already.

That is what I meant by my account. However, that was just checking my XI account. I will check the actual contact configuration file when I get in the office tomorrow. However, I know I get recovery messages because if I submit a passive result and set it critical, I get that alert and then if I submit another passive result set to OK, I get the recovery. If I then send another passive result set to OK I do not get any alert.

[sreinhardt]

if I submit another passive result set to OK, I get the recovery. If I then send another passive result set to OK I do not get any alert.

OK, so you do get the initial recovery email, just not a second or more notification. Also, I thought you might have been referring to that before, just wanted to be sure.

[BanditBBS]

if I submit another passive result set to OK, I get the recovery. If I then send another passive result set to OK I do not get any alert.

OK, so you do get the initial recovery email, just not a second or more notification.

Correct, which means my contact is fine., but just to show you:

Code: Select all

define contact {
        contact_name                            clarkj
        alias                                   Jim Clark
        host_notification_period                clarkj_notification_times
        service_notification_period             clarkj_notification_times
        host_notification_options               d,u,r,f,
        service_notification_options            w,u,c,r,f,
        email                                   [email protected]
        pager                                   7402782037
        host_notifications_enabled              1
        service_notifications_enabled           1
        use                                     xi_contact_generic
        }

It is looking like I have to change all traps for these devices to critical if I want alerted on them all, unless there are any other hints to try. technically, it won't be hard, I can just add a section into snmptraphandling.py that says if host=whatever then severity=critical. I'd just rather not have to adjust that script more than I already have

[abrist]

It is looking like I have to change all traps for these devices to critical if I want alerted on them all

Unfortunately, this seems to be the case.