Different notification contents for different users

[hhlodge]

They've already modified their notifications, so that's been changed. Now I'm just trying to resole the newlines in the extended info, if we can have multiple lines there. And we upgraded to Enterprise today so I can have those additional features.

[abrist]

They've already modified their notifications, so that's been changed. Now I'm just trying to resole the newlines in the extended info, if we can have multiple lines there. And we upgraded to Enterprise today so I can have those additional features.

Just to verify, you have defined the long output for the user specific notification? Could you post screenshot of that portion of the notification template?

[hhlodge]

If you meant "long" output, yes - we all see it now. As for notification template, I don't know what you want. I have service and contact templates. Is one of those what you want to see? Regardless, I still don't know how this affects the newlines in the expansion of $LONGSERVICEOUTPUT$.

[scottwilkerson]

I believe what Andy is looking for is the Notification Messages template by clicking on the username (top right) and the Notification Messages

[hhlodge]

Here is mine. I Just see "\n" in the extended info as well.

Code: Select all

***** Nagios XI Alert *****

Notification Type: %type%

Service: %service%
Host: %hostalias%
Address: %hostaddress%
State: %servicestate%
Info: %serviceoutput%
Extended info: %longserviceoutput%
Date/Time: %datetime%

Author: %author%
Comment: %comments%
Notified: %notificationrecipients%

Respond: %responseurl%
Nagios URL: %xiserverurl%

[abrist]

hmmm. Looks like the "\n" is not getting parsed as a newline in the notification component. We may have to use a crafty escaped shell command for the notification command as a bandaid until we can hunt down the fix:

Code: Select all

 --longserviceoutput="$$(echo "$LONGSERVICEOUTPUT$" | sed 's/\\n/<br \/>/g' )" 

I tested it, it works. It replaces "\n" with "<br />". Ugly, but it works.

[hhlodge]

I'll take ugly any day - works great. Thank you!

[abrist]

Great! Glad it works for you as well, though the escaping is definitely odd. Anything else or shall we lock this thread?

[hhlodge]

All good - lock it. Good to know we can use shell commands in there.