Escalations bug

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nunezric
Posts: 17
Joined: Fri Sep 21, 2012 2:55 pm

Escalations bug

Post by nunezric »

I found this bug in our upgraded Nagios XI 2012R2.2:

1) When you go to “Configure | Core Config Manager | Host Escalations”, click in “Add New”, you will always lose the Host group and Contact group you add once you save the new host escalation. I have to open it again and re-add those host groups and contact groups and save them for second time.
2) When you go to “Configure | Core Config Manager | Service Escalations”, click in “Add New”, you will always lose the Host group and Contact group you add once you save the new service escalation. I have to open it again and re-add those host groups and contact groups and save them for second time.


Answers to your requests:

Linux Distribution and version?

[root@mtlems02 ~]# rpm -qi redhat-release
Name : redhat-release Relocations: (not relocatable)
Version : 5Server Vendor: Red Hat, Inc.
Release : 5.8.0.3 Build Date: Tue 24 Jan 2012 04:20:07 AM EST
Install Date: Thu 26 Jul 2012 09:36:37 PM EDT Build Host: x86-008.build.bos.redhat.com
Group : System Environment/Base Source RPM: redhat-release-5Server-5.8.0.3.src.rpm
Size : 147548 License: GPL
Signature : DSA/SHA1, Wed 25 Jan 2012 01:06:09 PM EST, Key ID 5326810137017186
Packager : Red Hat, Inc. <http://bugzilla.redhat.com/bugzilla>
Summary : Red Hat Enterprise Linux release file
Description :
Red Hat Enterprise Linux release files
[root@mtlems02 ~]#

32 or 64bit?

[root@mtlems02 ~]# uname -a
Linux mtlems02.pmc-sierra.bc.ca 2.6.18-308.11.1.el5 #1 SMP Fri Jun 15 15:41:53 EDT 2012 x86_64 x86_64 x86_64 GNU/Linux
[root@mtlems02 ~]#


VMware Image or Manual Install of XI?

Manual


Are there specials configurations on your system, ie; is Gnome installed? Are you using a proxy?

No


Are you using SSL?

No.
User avatar
lmiltchev
Former Nagios Staff
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: Escalations bug

Post by lmiltchev »

I was able to recreate the issue, and filed an internal bug report. We will let you know when it is fixed. Thanks for reporting this!
Be sure to check out our Knowledgebase for helpful articles and solutions!
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Escalations bug

Post by scottwilkerson »

Here is the fix.

Unzip the following attachment and place in /usr/local/nagiosxi/html/includes/components/ccm/includes/objects.inc.php
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nunezric
Posts: 17
Joined: Fri Sep 21, 2012 2:55 pm

Re: Escalations bug

Post by nunezric »

The problem was fixed. Thank you very much.

May I assume that this bug fix will be included in the next Nagios version?


Yours,

Ricardo
abrist
Red Shirt
Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: Escalations bug

Post by abrist »

nunezric wrote:May I assume that this bug fix will be included in the next Nagios version?
Yep. It is now in trunk and will be included in the next release.
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
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Come to the Dark Side.
nunezric
Posts: 17
Joined: Fri Sep 21, 2012 2:55 pm

Re: Escalations bug

Post by nunezric »

You can close this ticket. Thank you very much.
abrist
Red Shirt
Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: Escalations bug

Post by abrist »

No problem. Enjoy the week.
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
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