Service Name Renamed Issue

[rdhall01]

I have 4 service checks that were renamed! (on purpose) Then applied the configuration, now the old and new shows up but cannot delete the old service name, and its not working. I do not see the old service name in the services cfg file the original is Check_APC and renamed to Check_PDU how can i get rid of the original service I tried CCM but I do not see it there? does it have to be removed from the database and if so how?

[lmiltchev]

Can you describe the steps you took to rename these services? Did you do it via:

1. CCM->Services->Modify
If yes, did you change the "Description" or you changed the "Config Name" as well?

2. CCM->Tools->Renaming Tool

3. Manually, from the CLI

[rdhall01]

I was trying to hurry up and went into the service thru ccm and just renamed the service and hit apply config

[abrist]

Tr the following:
Go to --> CCM --> Wrote Config Files. Click "write" and then "verify".
Now go to the cli and get a date sorted listing of the services directory:

Code: Select all

ls -lat /usr/local/nagios/etc/services

Most files should all be nearly the same date and time. You should also see some files that are noticeably older than the rest. Remove those files.

[rdhall01]

I dont see anything to remove all files have the same time stamp the 4 services only have the correct check and the ping checkin the cfg file. I tried to delete all services, but will not because of the orphaned service i cannot get to remove it.

pwd
/usr/local/nagios/etc/services
ls -lat | grep f7
-rw-r--r-- 1 apache nagios 1369 Jul 30 15:38 f7apc1-oob.cfg
-rw-r--r-- 1 apache nagios 1369 Jul 30 15:38 f7apc2-oob.cfg
-rw-r--r-- 1 apache nagios 1369 Jul 30 15:38 f7apc3-oob.cfg
-rw-r--r-- 1 apache nagios 1369 Jul 30 15:38 f7apc4-oob.cfg

[abrist]

You may have multiple nagios parent processes running. Try:

Code: Select all

service nagios stop
ps -aef | grep nagios.cfg
killall nagios
ps -aef | grep nagios.cfg
service nagios start

[rdhall01]

even after running theses commands, no additional nagios pids were found
service nagios stop
ps -aef | grep nagios.cfg
killall nagios
ps -aef | grep nagios.cfg
service nagios start

same result as before

[yancy]

rdhall01,

Can you rollback to a previous version of the config and then delete and re-add with the same name.

http://xx.xx.xx./nagiosxi/admin/ > Config Snapshots

Thanks,

-Yancy

[rdhall01]

I cant roll back other changes were made besides these 4 hosts / services that are in question. Any other ways to remove this?

[scottwilkerson]

Can you open a ticket by emailing [email protected] and attach your latest configuration snapshot and reference this forum thread

Thanks