Getting 2 Notifications in every Service Problem!

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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pisi
Posts: 2
Joined: Fri Jul 12, 2013 2:48 am

Getting 2 Notifications in every Service Problem!

Post by pisi »

Hi,

I'm getting first this notification:

PROBLEM Service Alert - Switch/FastEthernet0/24 Bandwidth is WARNING

Code: Select all

***** Nagios XI Alert *****

Nagios has detected a problem with this service.

Notification Type: PROBLEM

Service: FastEthernet0/24 Bandwidth
Host: Switch
Address: X.X.X.X
State: CRITICAL
Info:
CRITICAL - Current BW in: 58.71Mbps Out: 27.10Mbps
and then this one;

PROBLEM Host Alert - Switch is UP

Code: Select all

***** Nagios XI Alert *****

Nagios has detected a problem with this host.

Notification Type: PROBLEM
Host: Switch
State: UP
Address: X.X.X.X
Info: OK - X.X.X.X: rta 0.562ms, lost 0%
I already know switch status is OK. Service notification is enough for me. How can i disable the second notification?

Thanks...
abrist
Red Shirt
Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: Getting 2 Notifications in every Service Problem!

Post by abrist »

What service notification commands do you have set for the contact in question? You may have more than one command, and one of them might be a host notification command. If so, remove the host notification command from the "manage service notification commands" interface. Go to --> XI --> CCM --> Contacts --> choose the contact in question --> Go to the alerts tab --> click the button "Manage service notification commands". Remove any host notification commands from the right hand list, as only your service notification command should be listed there.
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pisi
Posts: 2
Joined: Fri Jul 12, 2013 2:48 am

Re: Getting 2 Notifications in every Service Problem!

Post by pisi »

Thanks, it's worked :)
And there has been same problem on "Manage host notification commands" list, I edited it too.
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