phpBB not notifying me of new posts

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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manymiles
Posts: 43
Joined: Sat Mar 16, 2013 8:24 am

phpBB not notifying me of new posts

Post by manymiles »

I could not find a generic forum to post this problem in so I picked this forum. Sorry if it is incorrect.

I am trying to be notified when posts are made to this thread:

http://support.nagios.com/forum/viewtop ... f=6&t=9889

but, I do not get any email notifications.

I have checked the following:
  • Unsubscribe Topic then Subscribe Topic
    User Control Panel - Overview - Manage Subscriptions (It does appear as a "WATCHED TOPICS")
    User Control Panel - Profile - Edit Account settings - Confirmed correct email address in "E-mail address:"
    User Control Panel - Board Preferences - Edit global settings - All are "Yes", except "Hide my online status" and "Pop up window on new private messages"
    My spam folder of my email box
Anything I am missing?
abrist
Red Shirt
Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: phpBB not notifying me of new posts

Post by abrist »

Did you "subscribe topic" (located in the lower left corner of the forum interface)?
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
manymiles
Posts: 43
Joined: Sat Mar 16, 2013 8:24 am

Re: phpBB not notifying me of new posts

Post by manymiles »

Yes
Unsubscribe Topic then Subscribe Topic
manymiles
Posts: 43
Joined: Sat Mar 16, 2013 8:24 am

Re: phpBB not notifying me of new posts

Post by manymiles »

I should clarify that I do not get ANY email notifications for any threads to which I am subscribed.

Does this board not actually send emails?
abrist
Red Shirt
Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: phpBB not notifying me of new posts

Post by abrist »

It absolutely does, as I subscribed to the thread yesterday, and was notified, through email, of your responses. Are the emails ending up in your junk/spam folders?
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
manymiles
Posts: 43
Joined: Sat Mar 16, 2013 8:24 am

Re: phpBB not notifying me of new posts

Post by manymiles »

No. I checked my spam folder also.

Is there a way to check on the board's smtp server to see if emails were sent?
abrist
Red Shirt
Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: phpBB not notifying me of new posts

Post by abrist »

Possibly, I will have to get the credentials for the box - may not know until tomorrow.
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
manymiles
Posts: 43
Joined: Sat Mar 16, 2013 8:24 am

Re: phpBB not notifying me of new posts

Post by manymiles »

Great, thanks.

If you're sending, then, I can close out this thread and go bother my ISP.

If not, we can keep figuring out why it isn't sending.
abrist
Red Shirt
Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: phpBB not notifying me of new posts

Post by abrist »

Looks like they are going out . . .
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
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