monitoring wizard - No matching services found

[frenchish]

Hi,

I am evaluating nagiosxi and have run up against the following issue.

When I run the monitoring wizard and apply at the end everything comes back as successful but when I click “view status details for <host>”, it just shows No matching services found and I cant see the host in host detail area on the home screen.

This is happening for all monitoring wizards

I did let me add 2 hosts at the beginning when I first installed nagiosxi but now even if I remove one the the previously added host and try to re-add the host it doesn’t show up and shows “No matching services found”.

Any ideas on this?

[mguthrie]

I'm wondering if there's an error in the configuration somewhere that's preventing the configuration from going through. Check the Configure->Configuration snapshots and see if you have recent red-highlighted configs.

Also, is you license set to the free version that only lets you monitor 7 hosts? Go to Admin->License information to check your license type.

[frenchish]

No Config snapshots all look fine

The license is a 60 trail at the moment so is unlimited on hosts

This is the virtual machine version converted to run in ESX if that helps.

[mguthrie]

Hmm, can I have you run a few test and see what you get?

Can you verify that the configuration files were created (and have data in them) for your new hosts and services. They will be located in the following directories.
/usr/local/nagios/etc/hosts
/usr/local/nagios/etc/services


If you access the URL:
[url]http://<yourserver>/nagiosxi/backend/?cmd=getservicestatus[/url]
You should get a bunch of XML data. If you get an error, then let us know because something is escaping/breaking the XML data.