Only send SMS for critical alerts

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BanditBBS
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Only send SMS for critical alerts

Post by BanditBBS »

I have a multitech SMS modem and use the component in XI to utilize it. Most of the people receiving alerts would love it if they got emails for warning and only received SMS for critical alerts. I know that this would require a feature request to get the Notification Preferences be by notification type(come on Nagios team!!!), so is my only option right now to set them up a second account in XI that has email alerting off and sms alerting on. And have that accoutn only set to send critical warnings and in their original and main account, turn off sms alerting?

Thanks!
2 of XI5.6.14 Prod/DR/DEV - Nagios LogServer 2 Nodes
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abrist
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Re: Only send SMS for critical alerts

Post by abrist »

BanditBBS wrote:so is my only option right now to set them up a second account in XI that has email alerting off and sms alerting on. And have that accoutn only set to send critical warnings and in their original and main account, turn off sms alerting?
Precisely. This is not the first time we have heard the beating of the feature request drums concerning this exact request. You should pile on and request it at tracker.nagios.com. In my opinion, it should also be implemented for escalations as well.

As for now, your assumptions are dead on. Two users per user are required to do this (one for warn, the other for crit).
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BanditBBS
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Re: Only send SMS for critical alerts

Post by BanditBBS »

abrist wrote:
BanditBBS wrote:so is my only option right now to set them up a second account in XI that has email alerting off and sms alerting on. And have that accoutn only set to send critical warnings and in their original and main account, turn off sms alerting?
Precisely. This is not the first time we have heard the beating of the feature request drums concerning this exact request. You should pile on and request it at tracker.nagios.com. In my opinion, it should also be implemented for escalations as well.

As for now, your assumptions are dead on. Two users per user are required to do this (one for warn, the other for crit.
Yeah, I'll create a feature quest and I completely agree with the escalation comment. However, if you use the xi notifications, then escalations would be handled by the same feature I want..

On another note, can someone besides abrist reply to my posts today, he's giving me a ton of "bad" news. LOL
2 of XI5.6.14 Prod/DR/DEV - Nagios LogServer 2 Nodes
See my projects on the Exchange at BanditBBS - Also check out my Nagios stuff on my personal page at Bandit's Home and at github
sreinhardt
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Re: Only send SMS for critical alerts

Post by sreinhardt »

Hey now, I did respond, and attempted to give ...some... good-ish news!
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BanditBBS
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Re: Only send SMS for critical alerts

Post by BanditBBS »

Ok people, I added this feature request, go add yourself to it, speak up and let them know we want this :)

http://tracker.nagios.com/view.php?id=429
2 of XI5.6.14 Prod/DR/DEV - Nagios LogServer 2 Nodes
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abrist
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Re: Only send SMS for critical alerts

Post by abrist »

Nice work. I threw in my 2 cents as well.
Former Nagios employee
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