Two differnet resolution team for one service

[padu_3891]

Hello Team,

I want to set up a service for which critical alerts should point to one resolution team and
warning alert should point to another resolution team.
As per my current definition, I can set up two duplicate services, one for critical and other for warning.

Is there a way to set up one definition and defining two different teams in that.

Thx.

[abrist]

Define 2 contacts or contact groups, one which gets notifications for warnings and the other for criticals. Assign both to the service in question.

[padu_3891]

Thank you it works