alert not showing up in the services(unhandled) page

[rakesh5610]

Hello ALL,

I have a basic nagios core server and web page setup.
When ever a check reports it is warning or critical it will usually show up in the services(unhandled pages).
But for check_ps it is not the case the service alert which is warning/critical for a host is not showing up in the services(unhandled pageS) but reporting in the nagios.log.
Also when i ran the check manually it is working fine but its not showing up in the services(unhandled pages) because of this check is not reported to our oncall or particular team.
Any help would be much appreciated.This is kind of odd situation that we are having presently as Sev 1 issue in the company

Thanks,
Rakesh Boinapally

[grimsniffer]

This is a service check we're talking about, and not a host check, right?

If so - off the top of my head: make sure the host under which the service resides is UP. Otherwise this will appear in the Unhandled Hosts page, rather than the Unhandled Services Page.

[abrist]

HAs the service been "handled" i.e. has the been an acknowledgement on the service?