Cannot add hosts

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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sharding
Posts: 140
Joined: Thu Nov 08, 2012 11:08 am

Cannot add hosts

Post by sharding »

Trying to add a host via CCM as have done a few times and complete all required fields, when hit save it does nothing, no error, doesn't save just sits there.

This worked fine until upgraded to this version, Do I need to e-mail support ? this has to be fixed

System:
Nagios XI Version : 2012R2.3
Last edited by sharding on Fri Mar 07, 2014 2:12 pm, edited 1 time in total.
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lmiltchev
Bugs find me
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: Cannot add hosts

Post by lmiltchev »

Please, follow the steps outlined on our wiki page (section "Apply Configuration Fails, No Configuration Problems"):

http://support.nagios.com/wiki/index.ph ... n_Problems

and post the "reconfig.txt" and "cmd.txt".
Be sure to check out our Knowledgebase for helpful articles and solutions!
sharding
Posts: 140
Joined: Thu Nov 08, 2012 11:08 am

Re: Cannot add hosts

Post by sharding »

Here are the files, Please remember the original issue, there are no errors in the GUI, it just does nothing, used to work fine before this release.
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lmiltchev
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Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: Cannot add hosts

Post by lmiltchev »

Go to Admin->System Profile->Download Profile, save and send us the "profile.zip" to [email protected]. Type "Cannot add hosts" in the subject line. Thanks!
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abrist
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Joined: Thu Nov 15, 2012 1:20 pm

Re: Cannot add hosts

Post by abrist »

Open a ticket by emailing [email protected]. Send your XI profile (Admin --> System Profile --> Download) as well.
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