NRDS Config issue

[ewilliams]

We have setup 2 identical Windows 2012 servers and are having issues with one server:

The NRDS client only runs the first time after installing but does not appear in the unconfigured objects:.

II have uninstalled and installed many times checking various configurations:

last time I ran the file from the command line with the -diag. Results below:

24/09/2013 5:39:58 PM ---Starting NRDS Transaction--- :
24/09/2013 5:39:58 PM Argument passed : -diag
24/09/2013 5:39:58 PM Diagnostic mode : True
24/09/2013 5:39:58 PM base NRDP address locked and loaded : http://nagios.ultraserve.com.au/nrdp//? ... 3ap9j&cmd=
24/09/2013 5:39:58 PM XML being passed to check for updates : http://nagios.ultraserve.com.au/nrdp//? ... DATA=<?xml version='1.0' ?><configs><config><name>adcor01-01-06</name><version>0</version></config></configs>
24/09/2013 5:39:58 PM running Post routine.. :
24/09/2013 5:39:58 PM ignoring certificate errors : 13056
24/09/2013 5:39:58 PM Post Data.... :
24/09/2013 5:39:58 PM address..... : http://nagios.ultraserve.com.au/nrdp//? ... DATA=<?xml version='1.0' ?><configs><config><name>adcor01-01-06</name><version>0</version></config></configs>
24/09/2013 5:39:58 PM NRDP response to update query : <?xml version="1.0" encoding="utf-8"?>
<result>
<status>1</status>
<message>Version 0.4 available</message>
<meta>
<output></output>
</meta>
<config>
CONFIG_VERSION=0.4
CONFIG_OS=Windows (64-bit)
CONFIG_NAME=adcor01-01-06
URL=http://nagios.ultraserve.com.au/nrdp/
TOKEN=oop5r973ap9j
PLUGIN_DIR=C:\Program Files\Nagios\NRDS_Win\plugins
SEND_NRDP=
TMPDIR=
COMMAND_PREFIX=
LOG_FILE=C:\Program Files\Nagios\NRDS_Win\logs\NRDS_Debug.log
UPDATE_CONFIG=1
UPDATE_PLUGINS=1


command[__HOST__] = $PLUGIN_DIR$\check_winping.exe -H 10.104.106.1 --warning 200,40% --critical 400,80%
command[nrpe_process] = $PLUGIN_DIR$\cpuload_nrpe_nt.exe 90 95
command[nrpe_diskspace] = $PLUGIN_DIR$\check_pdm.exe --disk --drive C: -w 92 -c 95
command[nrpe_diskspace] = $PLUGIN_DIR$\check_pdm.exe --disk --drive E: -w 92 -c 95
command[nrpe_diskspace] = $PLUGIN_DIR$\check_pdm.exe --disk --drive F: -w 92 -c 95
command[nrpe_memload] = $PLUGIN_DIR$\check_pdm.exe --memory -w 90 -c 99
command[nrpe_physical_mem] = $PLUGIN_DIR$\check_pdm.exe --memory pagefile -w 90 -c 95


</config>
</result>

24/09/2013 5:39:58 PM Config update availability : True
24/09/2013 5:39:58 PM downloading new config : http://companyurl.com.au/nrdp//?token=h ... arch=AMD64
24/09/2013 5:39:58 PM downloading new file : http://companyurl.com.au/nrdp//?token=h ... arch=AMD64
24/09/2013 5:39:58 PM running Post routine.. :
24/09/2013 5:39:58 PM ignoring certificate errors : 13056
24/09/2013 5:39:58 PM Post Data.... :
24/09/2013 5:39:58 PM address..... : http://companyurl.com.au/nrdp//?token=h ... arch=AMD64


The Server configuration is:

config name: serverxxx

url: http://companyurl.com.au/nrdp/
token: xxxxx

command[__HOST__] = $PLUGIN_DIR$\check_winping.exe -H 10.104.106.1 --warning 200,40% --critical 400,80%
command[nrpe_process] = $PLUGIN_DIR$\cpuload_nrpe_nt.exe 90 95
command[nrpe_diskspace] = $PLUGIN_DIR$\check_pdm.exe --disk --drive C: -w 92 -c 95
command[nrpe_diskspace] = $PLUGIN_DIR$\check_pdm.exe --disk --drive E: -w 92 -c 95
command[nrpe_diskspace] = $PLUGIN_DIR$\check_pdm.exe --disk --drive F: -w 92 -c 95
command[nrpe_memload] = $PLUGIN_DIR$\check_pdm.exe --memory -w 90 -c 99
command[nrpe_physical_mem] = $PLUGIN_DIR$\check_pdm.exe --memory pagefile -w 90 -c 95


I get the same issue with the R3 and R4 release of the client:

I also have tried to uncomment the on error resume next and I end up with the followiung error:

Microsoft (R) Windows Script Host Version 5.8
Copyright (C) Microsoft Corporation. All rights reserved.

C:\PROGRA~1\Nagios\NRDS_Win\nrds_win.vbs(107, 4) Microsoft VBScript runtime erro
r: This key is already associated with an element of this collection

I have also just emailed nagios support.

--

[lmiltchev]

You just opened a new support ticket in our system. We will continue communicating via email. I am locking this topic.