Unable to upgrade from Nagios XI 2012R2.3 to 2.4

[ecarrasq]

System Info

Linux Distribution and version?

*Linux version 2.6.18-348.16.1.el5PAE #1 SMP Wed Aug 21 04:49:45 EDT 2013 i686 i686 i386 GNU/Linux
CentOS release 5.7 (Final)


32 or 64bit?

32 bit

VMware Image or Manual Install of XI?

VMware Image

Are there specials configurations on your system, ie; is Gnome installed? Are you using a proxy? Are you using SSL?

Forced SSL on NagiosXi login web screen

Nagios Xi version: Nagios XI 2012R2.3

Issue:

Unable to upgrade from Nagios XI 2012R2.3 to 2.4

After doing all the "Pre-necessary" steps, I run the following:

cd /tmp

wget http://assets.nagios.com/downloads/nagi ... est.tar.gz

tar xzf xi-latest.tar.gz

cd /tmp/nagiosxi

./upgrade

but when I logout of NagiosXi and log back in, it's still the old 2.3 version. I outputted the upgrade to a log file and will email nagios support.

[sreinhardt]

Locking due to you opening a ticket.