Service info dash lets won't load / core config errors

[martinl]

Hi,

I have been trialling Nagios XI for a few days now and rather annoyingly I seem to have broken it!

None of the Service Detail / Service Summary dashlets will load, they just sit there with the spinning waiting logo indefinately. Also more concerningly all of the Core Config pages fail with page timed out.

Some of the info works such as the Host Status Summary but if I click into anything I end up with the waiting icon.

I believe this started when I was attempting to setup some customised http monitors on one particular host, unfortunately now I cannot get back to the configuration of that host to fix it!


Any help would be great!

Martin

[rdedon]

Can you run the following commands
to check some permissions.

ls -l /usr/local/nagiosxi/html #owners should be nagios:nagios
ls -l /var/www/html/nagiosql #owners should be apache:apache


Please post results.

You can also run:
/usr/local/nagiosxi/scripts/reset_config_perms
and see if that fixes it.

[martinl]

Hi,

Thanks for the response, I've checked those permissions and all items in those folders are as you say they should be, nagios:nagios for the first and apache:apache for the 2nd.

Also I ran that script and it completed fine but has made no difference to my problem.


Martin.

[rdedon]

Lets try:

Code: Select all

service npcd restart

we have had reports of others restarting this service that resolved their issues.