Performance Graphs not working!

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aap
Posts: 180
Joined: Wed Oct 12, 2011 4:01 am

Performance Graphs not working!

Post by aap »

Hi,

We are running XI 2012R2.2 and after a reboot we seem to have lost graphing fuctionality.

Output of tail /usr/local/nagios/var/perfdata.log

2013-10-02 12:09:33 [11723] [0] *** TIMEOUT: Please check your npcd.cfg
2013-10-02 12:09:33 [11723] [0] *** TIMEOUT: /usr/local/nagios/var/spool/perfdata//1380392484.perfdata.service-PID-11723 deleted
2013-10-02 12:09:33 [11723] [0] *** Timeout while processing Host: "xxxxxxx.ddd.ddd" Service: "Drive_C__Disk_Usage"
2013-10-02 12:09:33 [11723] [0] *** process_perfdata.pl terminated on signal ALRM
2013-10-02 12:09:47 [12146] [0] *** TIMEOUT: Timeout after 5 secs. ***
2013-10-02 12:09:47 [12146] [0] *** TIMEOUT: Deleting current file to avoid NPCD loops
2013-10-02 12:09:47 [12146] [0] *** TIMEOUT: Please check your npcd.cfg
2013-10-02 12:09:47 [12146] [0] *** TIMEOUT: /usr/local/nagios/var/spool/perfdata//1380393084.perfdata.service-PID-12146 deleted
2013-10-02 12:09:47 [12146] [0] *** Timeout while processing Host: "xxxxxxx.ddd.ddd_CTX" Service: "MSSQL_Readaheads_Per_Sec"
2013-10-02 12:09:47 [12146] [0] *** process_perfdata.pl terminated on signal ALRM

Please assist.
aap
Posts: 180
Joined: Wed Oct 12, 2011 4:01 am

Re: Performance Graphs not working!

Post by aap »

Hi,

All working fine now. Seems this was due to load on the XI server.

Thanks
slansing
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Re: Performance Graphs not working!

Post by slansing »

Ah excellent, the load probably triggered NPCD to stop processing, you can change this value to something higher in case this happens again. We can let you know how to do that if you would like.
tmcdonald
Posts: 9117
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Re: Performance Graphs not working!

Post by tmcdonald »

Always nice when problems work themselves out, isn't it?
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aap
Posts: 180
Joined: Wed Oct 12, 2011 4:01 am

Re: Performance Graphs not working!

Post by aap »

Hi,

Yes indeed, please let me know how to increase the value.

Thanks
scottwilkerson
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Re: Performance Graphs not working!

Post by scottwilkerson »

You may need to increase the timeout in

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/usr/local/nagios/etc/pnp/process_perfdata.cfg
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aap
Posts: 180
Joined: Wed Oct 12, 2011 4:01 am

Re: Performance Graphs not working!

Post by aap »

Excellent. Done. Increased to 10.
abrist
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Re: Performance Graphs not working!

Post by abrist »

Make sure to restart npcd afterwards:

Code: Select all

service npcd restart
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aap
Posts: 180
Joined: Wed Oct 12, 2011 4:01 am

Re: Performance Graphs not working!

Post by aap »

Done.

Thanks
slansing
Posts: 7698
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Re: Performance Graphs not working!

Post by slansing »

And that should be it, closing this one as resolved for now.
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