authorization Problem after update to 2.5

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
User avatar
sikainfo
Posts: 105
Joined: Thu Mar 29, 2012 3:26 am

authorization Problem after update to 2.5

Post by sikainfo »

After update, to R 2.5, and restarting of the server, I get on all checks following errormessage, btw. i'm logged in as nagiosadmin

You are not authorized to access this feature. Contact your Nagios XI administrator for more information, or to obtain access to this feature.

any idea

Regards Andy
slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: authorization Problem after update to 2.5

Post by slansing »

Can you attach or copy your cgi.cfg for us to take a look at? If not, is the nagiosadmin specified in it for "authorized_for" all of the items?:

Code: Select all

/usr/local/nagios/etc/cgi.cfg
User avatar
sikainfo
Posts: 105
Joined: Thu Mar 29, 2012 3:26 am

Re: authorization Problem after update to 2.5

Post by sikainfo »

Hi,
strange .... I had to update a service config in ccm , and after applying this change the problem with authorization was gone :?
I don't know why, which would be interesting, but in case you have also no explanation you may close this.

Regards Andy
abrist
Red Shirt
Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: authorization Problem after update to 2.5

Post by abrist »

After the upgrade, did you fully log out and log back in to the XI interface? If not, this may explain your issues. Let us know if it recurs.
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
User avatar
sikainfo
Posts: 105
Joined: Thu Mar 29, 2012 3:26 am

Re: authorization Problem after update to 2.5

Post by sikainfo »

Yes, I did logout, even rebooted the Server after i had seen the problem. But only after rewriting the config, the problem was solved.

Regards Andy
slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: authorization Problem after update to 2.5

Post by slansing »

Interesting, I can't really think of how this could effect a user's auth perms since they are in different databases. I suppose it could have had something to do with reconfigure access..
Locked