Phantom Services under Home - Service Detail

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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atlantic
Posts: 45
Joined: Wed Feb 02, 2011 10:38 am

Phantom Services under Home - Service Detail

Post by atlantic »

I am showing services under Home -> Service Detail that are not under the core config manager.

When I click on the service and choose re-configure I get this message:

This service appears to make use of an advanced configuration. Use the Nagios Core Config Manager to modify the settings for this service
When I go to delete it, I get this:

Could not find a unique id for this service
Service cannot be deleted using this method
One or more errors were detected that prevent the service from being deleted.

Possible causes include...

•The service is associated with other hosts, services, or objects that need to be deleted first
•The service is generated by an advanced monitoring configuration entry
•The service is maintained in a static or external configuration file
To resolve this issue...

•Use the Nagios Core Configuration Manager to delete the service - or -
•Manually delete the service definition from the appropriate external configuration file
I have tried writing all the config files, importing the config files from the current cfg files that don't show these services, and stoping and restarting Nagios and NagiosXI.

Any Ideas?
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Phantom Services under Home - Service Detail

Post by mguthrie »

Are you able to Apply Configuration through the Core Config Manager successfully?

If you are, and it's still showing up in the services list, take a look at some of the following FAQs:
http://support.nagios.com/wiki/index.ph ... n_Problems
atlantic
Posts: 45
Joined: Wed Feb 02, 2011 10:38 am

Re: Phantom Services under Home - Service Detail

Post by atlantic »

Thanks for you help, it is working now.
rdedon
Posts: 578
Joined: Sat Nov 20, 2010 4:51 pm

Re: Phantom Services under Home - Service Detail

Post by rdedon »

Please feel free to contact us again if you are having any other issues or have additional questions.
Thanks!
Rene deDon
Technical Team
___
Nagios Enterprises, LLC
Web: http://www.nagios.com
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