XI Upgrade

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
vhoover
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Joined: Mon Sep 09, 2013 12:17 pm

XI Upgrade

Post by vhoover »

I recently took over the management of a nagios xi system and I noticed it is a few versions behind. I need to upgrade the system but am unsure if there is a straight-shot upgrade or if there is a middle version to upgrade to between 2012r1.6 and 2012r2.4?
scottwilkerson
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Re: XI Upgrade

Post by scottwilkerson »

Should be no problem upgrading directly

http://library.nagios.com/library/produ ... -nagios-xi
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vhoover
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Joined: Mon Sep 09, 2013 12:17 pm

Re: XI Upgrade

Post by vhoover »

Great thanks.
tmcdonald
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Re: XI Upgrade

Post by tmcdonald »

Did this solve your issue?
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vhoover
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Re: XI Upgrade

Post by vhoover »

the upgrade took, however the sms notification capability has stopped working. All carriers and contact info is correct. Any thoughts?
sreinhardt
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Re: XI Upgrade

Post by sreinhardt »

How are sending the sms messages? via usb or other modem, or smtp? If they are being sent via smtp, do you have a relay or other server in between, or are you sending directly to the carrier?
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vhoover
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Re: XI Upgrade

Post by vhoover »

They are sent via smtp directly to the carrier, I believe.
abrist
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Re: XI Upgrade

Post by abrist »

Can you verify that your smtp configuration under "manage Emails Settings" is correct?
Are your contacts all using the same sms gateway (carrier) or different ones?
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vhoover
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Re: XI Upgrade

Post by vhoover »

Actually I believe I have found and corrected the cause of the issue. Please consider this closed.
slansing
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Re: XI Upgrade

Post by slansing »

If you have a chance can you share your resolution for others? Thanks!
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