XI Upgrade

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
vhoover
Posts: 123
Joined: Mon Sep 09, 2013 12:17 pm

Re: XI Upgrade

Post by vhoover »

Appaernly the issue was another computer on our domain caught the crypto virus and caused our public IP to blacklisted. A NIGHTMARE, but we have removed the infection and requested our IP to be unblacklisted.
vhoover
Posts: 123
Joined: Mon Sep 09, 2013 12:17 pm

Re: XI Upgrade

Post by vhoover »

Correction, that was not the issue.
I have verified the carrier listing for AT&T is %number%@txt.att.net, and I have placed a phone number in the user account and pointed it at AT&T. The emails come in locally and externally, but the carriers do not. I have tried running the following from the command line:
echo "test" | mail [email protected]
I recieved nothing. *Phone number has been changed to protect privacy* I can connect on port 25 via telnet to mx.txt.att.net
I have no clue where to look now.
slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: XI Upgrade

Post by slansing »

Do you see the SMS messages logged as sent or queued for delivery in /var/log/maillog when you try to send them?
vhoover
Posts: 123
Joined: Mon Sep 09, 2013 12:17 pm

Re: XI Upgrade

Post by vhoover »

They were queued for delivery, however they are now going through. Apparently the "your request may take an hour or two message" listed on RBL's and CBL's is more like 6 or 7 hours.
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lmiltchev
Bugs find me
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: XI Upgrade

Post by lmiltchev »

This is awfully long. You need to contact ATT and find out why this is happening. I would also check the message preferences on the account. Sometimes, email-to-text messages could be blocked, there are some limitations on the number of characters, etc.
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vhoover
Posts: 123
Joined: Mon Sep 09, 2013 12:17 pm

Re: XI Upgrade

Post by vhoover »

It took a while, but they finally un-blacklisted the public IP / domain. This issue is resolved.
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