Configuration Manager page blank

[rdedon]

Here are my results from earlier:

I installed bbmap and hypermap as a Wizard instead of a Component on Nagios XI 2011r1.1 then the imaging broke.

From a command line:

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cd /usr/local/nagiosxi/html/includes/configwizards

as this will be where the components were wrongly downloaded to

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bbmap    hypermap

So, to remove these, I used these commands:

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rm -rf /usr/local/nagiosxi/html/includes/configwizards/bbmap

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rm -rf /usr/local/nagiosxi/html/includes/configwizards/hypermap

To make sure they are indeed gone I checked with this command again:

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cd /usr/local/nagiosxi/html/includes/configwizards

I did not have to restart any services or even logout from the browser now. From here:
http://[ServerNameOrIP]/nagiosxi/admin/?xiwindow=globalconfig.php
On the left panel under System Extentions click Manage Config Wizards
this should be looking and running normally again.

Hopefully this should do it, but like I mentioned before we can do a remote session if need be if it is still not working properly.

[lntyee]

Hi -

So I tried that with the same results. There isn't anything listed anymore under the configwizards area that looks like it would be breaking anything. If I do an ls this is what I get: confiwizardhelper.inc.php, printer, tcpudpport, webtransaction, genericnetdevice, snmp, website, windwosdesktop, linuxserver, switch, websiteurl, windowsserver.

Again, if I go into the main configuration and log in and click on the configure wizards link, it just brings me back to the main configuration page again.

Sorry for the trouble.

Kelly

[rdedon]

Hmm, okay one other thing is I would like you to run this in the command window (leaving it open)

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tail -f /var/log/httpd/error_log

and now try going back through your browser. This will give some output for me to look at to try and isolate the issue which you can paste here. It should look something like this:

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[Fri Mar 04 22:22:00 2011] [error] [client 127.0.0.1] Directory index forbidden by Options directive: /var/www/html/
[Fri Mar 04 22:27:00 2011] [error] [client 127.0.0.1] Directory index forbidden by Options directive: /var/www/html/
[Fri Mar 04 22:32:00 2011] [error] [client 127.0.0.1] Directory index forbidden by Options directive: /var/www/html/
[Fri Mar 04 22:37:00 2011] [error] [client 127.0.0.1] Directory index forbidden by Options directive: /var/www/html/
[Mon Mar 14 03:24:47 2011] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Mon Mar 14 03:24:47 2011] [notice] Digest: generating secret for digest authentication ...
[Mon Mar 14 03:24:47 2011] [notice] Digest: done
[Mon Mar 14 03:24:54 2011] [notice] Apache/2.2.3 (Red Hat) configured -- resuming normal operations
[Mon Mar 14 03:29:53 2011] [error] [client 127.0.0.1] Directory index forbidden by Options directive: /var/www/html/
[Mon Mar 14 03:34:53 2011] [error] [client 127.0.0.1] Directory index forbidden by Options directive: /var/www/html/

But we can try to schedule a good time for you today (or tomorrow if better) for me to remote in.

[lntyee]

Hi -

So I gave that a try, but nothing shows up as being logged (I assume it'll show up under the command), so I think at this point we should do a remote session. My schedule is pretty open between 8:30 and 3:00 tomorrow (Tuesday) PST.

Thanks.

Kelly

[rdedon]

Lets say 11 PST/1 CST if that works for you? I don't think it will take long at all (most likely under an hour). If this is okay, just confirm here and I will send an email a few minutes before the scheduled time initiating a remote session.


Thanks!

[lntyee]

Perfect. Thanks so much for the help!

Kelly

[rdedon]

My pleasure and see you tomorrow!

[rdedon]

Look like you are set. Here are some additional links as well in case you need them, but as always, feel free to ask any questions or tell us if you have any issues.

Thanks!

http://assets.nagios.com/downloads/nagi ... ctions.pdf

http://exchange.nagios.org/directory/Do ... de/details

http://exchange.nagios.org/directory/Do ... de/details