Nagios XI notification handlers are not defined for this acc

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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huanhuan7777
Posts: 19
Joined: Thu Nov 07, 2013 12:05 am

Nagios XI notification handlers are not defined for this acc

Post by huanhuan7777 »

My Notification Methods interface has a message:
Nagios XI notification handlers are not defined for this account.
XI notification handlers must be defined in the Core Config Manager for customized notification settings.


what I need to do?

what's the problem?

Thank you vary much!
slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: Nagios XI notification handlers are not defined for this

Post by slansing »

What changes were you attempting to make and where did you see this error?
huanhuan7777
Posts: 19
Joined: Thu Nov 07, 2013 12:05 am

Re: Nagios XI notification handlers are not defined for this

Post by huanhuan7777 »

slansing wrote:What changes were you attempting to make and where did you see this error?
I referenced the website of http://assets.nagios.com/downloads/nagi ... ntacts.pdf

I only know xi_host_notification_handler and xi_service_notification_handler must be set!
In addition, I also set up another two commands:notify_host_by_mail and notify_service_by_mail
When I revoked them and moved to Admin->Notification Options->Notification method,the message disappeared!
So,it is notify_host_by_mail and notify_service_by_mail caused this problem~~

Thank you very much!
tmcdonald
Posts: 9117
Joined: Mon Sep 23, 2013 8:40 am

Re: Nagios XI notification handlers are not defined for this

Post by tmcdonald »

I'm a little confused. Is the issue resolved or did you still need help?
Former Nagios employee
huanhuan7777
Posts: 19
Joined: Thu Nov 07, 2013 12:05 am

Re: Nagios XI notification handlers are not defined for this

Post by huanhuan7777 »

tmcdonald wrote:I'm a little confused. Is the issue resolved or did you still need help?
I am sorry~
The issue was resolved.

Thank you very much~~~
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