Support Needed - XI Update

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
abrist
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Joined: Thu Nov 15, 2012 1:20 pm

Re: Support Needed

Post by abrist »

ancovington wrote: [root@localhost tmp]# tar xzf VMware-vSphere-SDK-for-Perl-5.5.0-1384587.x86_64.taz.gz
tar (child): VMware-vSphere-SDK-for-Perl-5.5.0-1384587.x86_64.taz.gz: Cannot open: No such file or directory
Have you tried to rerun the decompress and install? Due to the mistype, the file was not found. Try:

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tar xzf VMware-vSphere-SDK-for-Perl-5.5.0-1384587.x86_64.tar.gz
cd vmware-vsphere-cli-distrib/
./vmware-install.pl
Post the errors in your next post.
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
ancovington
Posts: 175
Joined: Fri Sep 13, 2013 1:32 pm

Re: Support Needed - XI Update

Post by ancovington »

I have tried that and it still doesn't work. I get the error that the file exists and when I try to run the install it says that it is not available.
abrist
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Joined: Thu Nov 15, 2012 1:20 pm

Re: Support Needed - XI Update

Post by abrist »

Ok, lets try this order of ops:

Code: Select all

cd /tmp
rm -rf vmware-vsphere-cli-distrib
tar xzf VMware-vSphere-SDK-for-Perl-5.5.0-1384587.x86_64.tar.gz
cd vmware-vsphere-cli-distrib/
./vmware-install.pl
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
ancovington
Posts: 175
Joined: Fri Sep 13, 2013 1:32 pm

Re: Support Needed - XI Update

Post by ancovington »

This is what I get:

Code: Select all

[root@localhost tmp]# rm -rf vmware-vshpere-cli-distrib
[root@localhost tmp]# tar xzf VMware-vSphere-SDK-for-Perl-5.5.0-1384587.x86_64.tar.gz
tar (child): VMware-vSphere-SDK-for-Perl-5.5.0-1384587.x86_64.tar.gz: Cannot open: No such file or directory
tar (child): Error is not recoverable: exiting now
tar: Child returned status 2
tar: Error is not recoverable: exiting now
[root@localhost tmp]#
slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: Support Needed - XI Update

Post by slansing »

What is the exact name of the SDK tarball in your /tmp directory? Copy and paste it out of the terminal if possible.
ancovington
Posts: 175
Joined: Fri Sep 13, 2013 1:32 pm

Re: Support Needed - XI Update

Post by ancovington »

VMware-vSphere-Perl-SDK-5.5.0-1292267.x86_64.tar.gz
slansing
Posts: 7698
Joined: Mon Apr 23, 2012 4:28 pm
Location: Travelling through time and space...

Re: Support Needed - XI Update

Post by slansing »

Well that looks like your issue right there.. You've been using the wrong tarball name in your commands. Please run through abrist's steps again, this time with the correct file name.
ancovington
Posts: 175
Joined: Fri Sep 13, 2013 1:32 pm

Re: Support Needed - XI Update

Post by ancovington »

Here is the output I get:

Code: Select all

[root@localhost tmp]# rm -rf vmware-vshpere-cli-distrib
[root@localhost tmp]# tar xzf VMware-vSphere-SDK-for-Perl-5.5.0-1292267.x86_64.tar.gz
tar (child): VMware-vSphere-SDK-for-Perl-5.5.0-1292267.x86_64.tar.gz: Cannot open: No such file or directory
tar (child): Error is not recoverable: exiting now
tar: Child returned status 2
tar: Error is not recoverable: exiting now
[root@localhost tmp]# cd vmware-vshpere-cli-distrib/
-bash: cd: vmware-vshpere-cli-distrib/: No such file or directory
[root@localhost tmp]# ./vmware-install.pl
-bash: ./vmware-install.pl: No such file or directory
[root@localhost tmp]#
abrist
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Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: Support Needed - XI Update

Post by abrist »

That is not the right file name . . . .
You tried: VMware-vSphere-SDK-for-Perl-5.5.0-1292267.x86_64.tar.gz
Your actual file name is: VMware-vSphere-Perl-SDK-5.5.0-1292267.x86_64.tar.gz
Please be more attentive and follow the directions carefully:

Code: Select all

cd /tmp
tar xzf VMware-vSphere-Perl-SDK-5.5.0-1292267.x86_64.tar.gz
cd vmware-vsphere-cli-distrib/
./vmware-install.pl
Former Nagios employee
"It is turtles. All. The. Way. Down. . . .and maybe an elephant or two."
VI VI VI - The editor of the Beast!
Come to the Dark Side.
ancovington
Posts: 175
Joined: Fri Sep 13, 2013 1:32 pm

Re: Support Needed - XI Update

Post by ancovington »

Ok, now I am really embarrassed. :oops:
THANK YOU SOOO MUCH FOR YOUR HELP ON MONITORING VM.
One more question. Is there a way to change the unknown error with Datastores of our ESX host?
This is what we are seeing:

UNKNOWN: Login to VirtualCentre server failed: Error connecting to server at 'https://yourvcenterserver.yourdomain.lo ... webService': Bad hostname
Locked