Support Needed - XI Update

[ancovington]

I have reinstalled vcenter with the correct domain/hostname, but it keeps trying to connect at yourvcenterserver.yourdomain.local

[abrist]

Did you remove the old checks?

[ancovington]

Yes, I removed the services and then the host.

[abrist]

Lets figure the dns out. From the XI server, run:

Code: Select all

ping yourvcenterserver.yourdomain.local
nslookup <ip of  yourvcenterserver.yourdomain.local>
cat /etc/hosts

On the esx server, run:

Code: Select all

ping yourvcenterserver.yourdomain.local
nslookup <ip of yourvcenterserver.yourdomain.local>
cat /etc/hosts
hostname

Post the results in code wraps.

[ancovington]

This is what I get on the Nagios Server:

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[root@localhost ~]# nslookup 10.201.18.195
Server:         10.201.17.201
Address:        10.201.17.201#53

195.18.201.10.in-addr.arpa      name = vc540001a-esi5.admin.bcps.k12.md.us.

[root@localhost ~]# cat /etc/hosts
127.0.0.1   localhost localhost.localdomain localhost4 localhost4.localdomain4
::1         localhost localhost.localdomain localhost6 localhost6.localdomain6

[abrist]

My suspicion is that you have some dns issues. COuld you run the rest of the command requested?
From the nagios server:

Code: Select all

ping yourvcenterserver.yourdomain.local

From the esx server:

Code: Select all

ping yourvcenterserver.yourdomain.local
nslookup <ip of yourvcenterserver.yourdomain.local>
cat /etc/hosts
hostname

[ancovington]

This is what I get on the esx server:

Code: Select all

C:\Users\TEMP.BCPSS.000>ping vc540001a-esi5.admin.bcps.k12.md.us

Pinging vc540001a-esi5.admin.bcps.k12.md.us [10.201.18.195] with 32 bytes of dat
a:
Reply from 10.201.18.195: bytes=32 time<1ms TTL=128
Reply from 10.201.18.195: bytes=32 time<1ms TTL=128
Reply from 10.201.18.195: bytes=32 time<1ms TTL=128
Reply from 10.201.18.195: bytes=32 time<1ms TTL=128

Ping statistics for 10.201.18.195:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Users\TEMP.BCPSS.000>nslookup 10.201.18.195
Server:  domc54001.admin.bcps.k12.md.us
Address:  10.201.17.201

Name:    vc540001a-esi5.admin.bcps.k12.md.us
Address:  10.201.18.195


C:\Users\TEMP.BCPSS.000>cat /etc/hosts
'cat' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\TEMP.BCPSS.000>hostname
vc540001a-esi5

[abrist]

We need to move this to the ticketing system and schedule a remote session. Send an email to [email protected]

[ancovington]

I sent an email a couple of days ago, but I haven't heard back. Do you know how long it usually takes for someone to get back about a ticket?

[tmcdonald]

You might have sent it in before whoever purchased Nagios XI in your organization added you to the approved contacts list. I just checked and saw your email in there, so if you send it now it should come through.