Errors when attempting to "Manage Config Access"

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manymiles
Posts: 43
Joined: Sat Mar 16, 2013 8:24 am

Errors when attempting to "Manage Config Access"

Post by manymiles »

I am attempting to change my password from within CCM. If I go to CCM, then click "Manage Config Access", then click on a username, I get the following error:

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Missing arguments! No type specified for 'route_submission()'
and, it says "No results returned from the user table"

Here is my system profile

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Nagios XI Installation Profile

Download Profile
System:

Nagios XI Version : 2012R2.7
nagios 2.6.32-220.7.1.el6.x86_64 x86_64
CentOS release 6.2 (Final)
Gnome is not installed
Apache Information

PHP Version: 5.3.3
Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/30.0.1599.114 Chrome/30.0.1599.114 Safari/537.36
Server Name: nagios
Server Address: 10.83.21.115
Server Port: 80
Date/Time

PHP Timezone: US/Eastern 
PHP Time: Fri, 03 Jan 2014 14:33:56 -0500
System Time: Fri, 03 Jan 2014 14:33:56 -0500
Nagios XI Data

License ends in: PMMRQO

nagios (pid 1258) is running...
NPCD running (pid 1139).
ndo2db (pid 1280) is running...
CPU Load 15: 0.49 
Total Hosts: 31 
Total Services: 196 
Function 'get_base_uri' returns: http://nagios/nagiosxi/
Function 'get_base_url' returns: http://nagios/nagiosxi/
Function 'get_backend_url(internal_call=false)' returns: http://nagios/nagiosxi/includes/components/profile/profile.php
Function 'get_backend_url(internal_call=true)' returns: http://localhost/nagiosxi/backend/
Ping Test localhost

Running:
/bin/ping -c 3 localhost 2>&1 
PING localhost.localdomain (127.0.0.1) 56(84) bytes of data.
64 bytes from localhost.localdomain (127.0.0.1): icmp_seq=1 ttl=64 time=0.055 ms
64 bytes from localhost.localdomain (127.0.0.1): icmp_seq=2 ttl=64 time=0.037 ms
64 bytes from localhost.localdomain (127.0.0.1): icmp_seq=3 ttl=64 time=0.026 ms

--- localhost.localdomain ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 1999ms
rtt min/avg/max/mdev = 0.026/0.039/0.055/0.013 ms
Test wget To locahost

WGET From URL: http://localhost/nagiosql/index.php 
Running:
/usr/bin/wget http://localhost/nagiosql/index.php 
--2014-01-03 14:33:58-- http://localhost/nagiosql/index.php
Resolving localhost... 127.0.0.1
Connecting to localhost|127.0.0.1|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 5259 (5.1K) [text/html]
Saving to: "/tmp/nagiosql_index.tmp"

0K ..... 100% 251M=0s

2014-01-03 14:33:58 (251 MB/s) - "/tmp/nagiosql_index.tmp" saved [5259/5259]
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lmiltchev
Bugs find me
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: Errors when attempting to "Manage Config Access"

Post by lmiltchev »

Are you trying to change the nagiosadmin's password to the CCM?

What happens, when you go to: Admin->Reset Security Credentials, enter a new password in the "New Config Manager Admin Password" field, and click on "Update Credentials"?

Or you created a different user with access to the CCM, and now you are trying to change his/her password... Can you clarify?
Be sure to check out our Knowledgebase for helpful articles and solutions!
manymiles
Posts: 43
Joined: Sat Mar 16, 2013 8:24 am

Re: Errors when attempting to "Manage Config Access"

Post by manymiles »

lmiltchev wrote:Are you trying to change the nagiosadmin's password to the CCM?
Yes, that is what I was trying to do.
lmiltchev wrote:What happens, when you go to: Admin->Reset Security Credentials, enter a new password in the "New Config Manager Admin Password" field, and click on "Update Credentials"?
That seems to have worked. Thanks!
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lmiltchev
Bugs find me
Posts: 13589
Joined: Mon May 23, 2011 12:15 pm

Re: Errors when attempting to "Manage Config Access"

Post by lmiltchev »

I'm glad I could help! :D
Be sure to check out our Knowledgebase for helpful articles and solutions!
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