A strange problems after the upgrade!

[huanhuan7777]

After the upgrade,I visit the url http://nagios server IP/nagiosxi/,the interface is still point to Check for updates.

I choose Check for updates，it is "Your installation of Nagios XI (2012R2.7) is up-to-date, so no upgrade is required. The latest version of Nagios XI is 2012R2.7, which was released on 2013-11-26. "

The interface like this:[img]

nagios.jpg

[/img]

Help me!

Thank you very much~~~

[slansing]

Please log out, and then log back into the interface, also show the output of the following:

Code: Select all

service nagios status

service mysqld status

service postresql status

service npcd status

tail -100 /var/log/httpd/error_log

[huanhuan7777]

Please log out, and then log back into the interface, also show the output of the following:

Code: Select all

service nagios status

service mysqld status

service postresql status

service npcd status

tail -100 /var/log/httpd/error_log

Thank you for your help~~~

My /var/log/messages has a error like this:

Code: Select all

Jan 15 15:01:58 sms01 ndo2db:Error: mysql_query() failed for 'INSERT INTO nagios_programstatus SET instance_id='1', status_update_time=FROM_UNIXTIME(1389769318), program_start_time=FROM_UNIXTIME(1389763102), is_currently_running='1', process_id='29609', daemon_mode='1', last_command_check=FROM_UNIXTIME(1389769318), last_log_rotation=FROM_UNIXTIME(0), notifications_enabled='1', active_service_checks_enabled='1', passive_service_checks_enabled='1', active_host_checks_enabled='1', passive_host_checks_enabled='1', event_handlers_enabled='1', flap_detection_enabled='1', failure_prediction_enabled='1', process_performance_data='1', obsess_over_hosts='0', obsess_over_services='0', modified_host_attributes='0', modified_service_attributes='0', global_host_event_handler='xi_host_event_handler', global_service_event_handler='xi_service_event_handler' ON DUPLICATE KEY UPDATE instance_id='1', status_update_time=FROM_UNIXTIME(1389769318), program_start_time=FROM_UNIXTIME(1389763102), is_currently_running='1', process_id='29609', daemon_mode='1', last_command_check=FROM_UNIXTIME(1389769318), last_log_rotation=FROM_UNIXTIME(0), notifications_enabled='1', active_service_checks_enabled='1', passive_service_checks_enabled='1', active_host_checks_enabled='1', passive_host_checks_enabled='1', event_handlers_enabled='1', flap_detection_enabled='1', failure_prediction_enabled='1', process_performance_data='1', obsess_over_hosts='0', obsess_over_services='0', modified_host_attributes='0', modified_service_attributes='0', global_host_event_handler='xi_host_event_handler', global_service_event_handler='xi_service_event_handler''
Jan 15 15:01:58 sms01 ndo2db: mysql_error: 'MySQL server has gone away'
Jan 15 15:01:58 sms01 ndo2db: Error: Connection to MySQL database has been lost!
Jan 15 15:25:12 sms01 ndo2db: Error: Could not connect to MySQL database: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)

I find the reason all day,but I still don't know the reason~~~
I am sorry～～～

Can you help me again？

Thank you for you help~~~

[slansing]

Can you run through the following document and check the web interface? We also need to know if you actually ran the commands I gave you, lets restart them now, share the output they throw out.

http://assets.nagios.com/downloads/nagi ... tabase.pdf

Code: Select all

service nagios restart

service mysqld restart

service postresql restart

service npcd restart

service ndo2db restart

tail -100 /var/log/httpd/error_log

[huanhuan7777]

Can you run through the following document and check the web interface? We also need to know if you actually ran the commands I gave you, lets restart them now, share the output they throw out.

http://assets.nagios.com/downloads/nagi ... tabase.pdf

Code: Select all

service nagios restart

service mysqld restart

service postresql restart

service npcd restart

service ndo2db restart

tail -100 /var/log/httpd/error_log

Hi~slansing,Thanks for your help.

(1) I operated the section of "Repairing MySQL Tables" on the document(http://assets.nagios.com/downloads/nagi ... tabase.pdf)

nagios1.jpg

nagios2.jpg

(2)I Executed those commands you gave：

nagios3.jpg

Thanks for your time~~

[slansing]

Is the web interface/nagios functional again?

[huanhuan7777]

Is the web interface/nagios functional again?

No,it is still doesn't work!

nagios.jpg

I think it is the red question mark who caused this error.

When I put the mouse on the red question mark,the page footer displayed "192.168.0.50/nagiosxi//includes/page-default-splash.php#".

But it is why??

Thank you slansing~~~

[scottwilkerson]

The red question mark is supposed to be there, that is not the issue.

Is this machine behind a proxy?

Do you have more than 7 hosts configured? I ask because looking at the banner, you do not have a licensed copy of XI...