IMUXSOCK Begins to drop messages

Post by **lmiltchev** » Wed Jan 22, 2014 3:14 pm

Yes, it seemed like your load was exceeding the default (10.0) value, and npcd was not running. Depending on the number of CPUs that you have, you can increase the threshold in the npcd.cfg (x number of CPUs):

single core -> load_threshold = 10.0
dual core -> load_threshold = 20.0
quad core -> load_threshold = 40.0

You can also increase the timeout value in the "process_perfdata.cfg", let's say from 5 to 10.

Restart npcd:

Code: Select all

service npcd restart

Depending on your server's resources, npcd can eventually "catch up" with processing these files. You need to watch the load on the server. The other option would be to delete all of these files (see my previous post).

isadmin · Post by **isadmin** » Wed Jan 22, 2014 3:23 pm

Still receiving the error even after deleting the files
New files appear but they dont seem to be getting processed but I just rebooted
will cahnge config settings and restart and see what happens

Post by **lmiltchev** » Wed Jan 22, 2014 3:57 pm

Sure - let us know. The files should be processed if npcd is running. Were you able to start npcd successfully?

isadmin · Post by **isadmin** » Thu Jan 23, 2014 8:09 am

Looks like files are processing but still getting the IMUXSOCK errors and stale threshold results on some checks

Post by **lmiltchev** » Thu Jan 23, 2014 12:33 pm

Go to Admin->System Profile->Download Profile->save and email us the "profile.zip" to [email protected]. Put: "Re: IMUXSOCK Begins to drop messages" in the email's subject. Thanks!

isadmin · Post by **isadmin** » Fri Jan 24, 2014 8:56 am

File was 22MB so I send you a link to download it from
I am getting rejections from your mail server stating my email isnt on support plan

isadmin · Post by **isadmin** » Fri Jan 24, 2014 10:16 am

Sent link to profile in private message to you

Post by **lmiltchev** » Fri Jan 24, 2014 12:27 pm

You email is in our system, so your messages *should not* get bounced back... Anyway, I created a new support ticket in our system, and sent you an email. Please, respond to it, and try to resend the profile.zip file. I will keep this post open in case you are still not able to send us an email. As soon as we receive your email, we will lock the topic and continue communicating via email.

isadmin · Post by **isadmin** » Fri Jan 24, 2014 1:16 pm

I cannot email the file it is 22MB.
I PM you the link to download it

Post by **lmiltchev** » Fri Jan 24, 2014 2:06 pm

I downloaded it already. Give us some time to review it.