Nagios XI - CCM - Write cfg files problem

[gfesj69]

Hi, my name is Geraldo and I install nagiosXI to run in my Company, but we are facing a problems.

My instalation is
Nagios XI 2012R2.7
VMWare downloaded from Nagios
+1500 hosts / +11831 services

When we change some host or service configuration, we try to apply the configuration, Nagios XI show that everthing is OK, but the new configs are not apply. I saw at CCM and there are a lot of files that is Sync Missed, we try to use Tools and Write Config Files, but it show me error (permissions), I´ve check the permisions and other stufs, but I am not be able to solve.

Best regards,

Geraldo

[lmiltchev]

It seems like that you haven't activated your license. Let's start with that and go from there. Here's our documentation on how to activate your Nagios XI license:

http://assets.nagios.com/downloads/nagi ... vation.pdf

[gfesj69]

Thank you, I just active the licence today! Sory!

Do you have any ideia about the problem?

Best regards,

Geraldo

[lmiltchev]

Run the following commands in the command line (logged in as root):

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cd /usr/local/nagiosxi/scripts
./reset_config_perms

Next, go to the web interface, Admin->Reset Security Credentials, and click on "Update Credentials" without changing anything else.

Try to run the Write Config Tool again. If it still fails, run the following command and show us the output:

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tail -25 /var/log/httpd/error_log

Run the following commands in the CLI:

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cd /usr/local/nagiosxi/scripts
./reconfigure_nagios.sh &> reconfig.txt

Then also run the following command to begin capturing log output:

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tail -f /usr/local/nagiosxi/var/cmdsubsys.log &> cmd.txt

Attempt to Apply Configuration from the web interface. After the browser has returned some output to the screen, press Ctrl+C to stop the log tail, and PM me the cmd.txt file and the reconfig.txt that was generated by the above instructions.

[gfesj69]

Thank you for you support yesterday.

We still have problems to write config files.

Could you still help us to try to solve?

Thanks

[abrist]

Could you please run the commands in Ludmil's post and post the output, specifically:

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reconfig.txt
cmd.txt

And:

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tail -25 /var/log/httpd/error_log