The Graphics Problems

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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gfesj69
Posts: 59
Joined: Fri Jan 03, 2014 10:04 am
Location: Brazil

The Graphics Problems

Post by gfesj69 »

Hi everyone!

We are running a Nagios XI 2012R2.7
VMWare downloaded from Nagios

We are checking some servers and we verifiy that the graphics do not show any informations, the checks is ok, but we can not see the info in the graphics. Here is a print screeen.

All hosts have the same problem!

Thanks for help!
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scottwilkerson
DevOps Engineer
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Re: The Graphics Problems

Post by scottwilkerson »

What is the load on the server, as seen on Admin -> System Status?

Also, what is the output of running the following commands:

Code: Select all

ls /usr/local/nagios/var/spool/perfdata|wc -l
ls /usr/local/nagios/var/spool/xidpe|wc -l
service crond status
chage -l nagios
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gfesj69
Posts: 59
Joined: Fri Jan 03, 2014 10:04 am
Location: Brazil

Re: The Graphics Problems

Post by gfesj69 »

Hi Scott, thank you for your help.

Here are the outputs,

----
[root@SPAM-VM-NGS01 etc]# ls /usr/local/nagios/var/spool/perfdata|wc -l
2
[root@SPAM-VM-NGS01 etc]# ls /usr/local/nagios/var/spool/xidpe|wc -l
0
[root@SPAM-VM-NGS01 etc]# service crond status
crond (pid 1554) is running...
[root@SPAM-VM-NGS01 etc]# chage -l nagios
Last password change : Nov 26, 2013
Password expires : never
Password inactive : never
Account expires : never
Minimum number of days between password change : 0
Maximum number of days between password change : 99999
Number of days of warning before password expires : 7
[root@SPAM-VM-NGS01 etc]#
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slansing
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Re: The Graphics Problems

Post by slansing »

Are performance graphs properly showing in Home > Graph Explorer > Scalable Performance Graphs?
gfesj69
Posts: 59
Joined: Fri Jan 03, 2014 10:04 am
Location: Brazil

Re: The Graphics Problems

Post by gfesj69 »

No they not!
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belvdr
Posts: 81
Joined: Tue Oct 08, 2013 9:17 pm

Re: The Graphics Problems

Post by belvdr »

Could this be a browser and/or plugin issue? Mine loads in Chrome, but I have my ad blocker disabled on internal sites.

EDIT: While that may be the case for the black charts, the RRD charts at the top would not be impacted.
gfesj69
Posts: 59
Joined: Fri Jan 03, 2014 10:04 am
Location: Brazil

Re: The Graphics Problems

Post by gfesj69 »

I disable the pop up too and test with Internet Explorer and the problem still happen.
Thank you for you help!
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lmiltchev
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Joined: Mon May 23, 2011 12:15 pm

Re: The Graphics Problems

Post by lmiltchev »

Have you tried following the steps, outlined on our wiki page?

http://support.nagios.com/wiki/index.ph ... h_Problems
Be sure to check out our Knowledgebase for helpful articles and solutions!
gfesj69
Posts: 59
Joined: Fri Jan 03, 2014 10:04 am
Location: Brazil

Re: The Graphics Problems

Post by gfesj69 »

Thank you!

The problem was fix, file permisions problems! Thanks everyone!
tmcdonald
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Re: The Graphics Problems

Post by tmcdonald »

Alright, I'll be closing this thread now. If you have any other issues feel free to open another.
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