NSClient++ question

[Sbergonzi]

I'm using the NSClient++ plugin and configuring one server it works fine, configuring another server and only the PING service works. Both are Windows2003 servers. The XI server is 10.aaa.bbb.cc, the server that works is 10.aaa.bbb.dd. The server that doesn't is 10.aaa.eee.ff. I would have thought if that was an issue with IP the ping wouldn't work. Password is correct as well.

Has anyone used this plugin?

Debug Log:
2014-03-07 17:07:44: message:modules\FileLogger\FileLogger.cpp:86: Starting to log for: NSClient++ - 0.3.9.327 2011-08-16
2014-03-07 17:07:44: debug:CACHENSClient++.cpp:557: Attempting to start NSCLient++ - 0.3.9.327 2011-08-16
2014-03-07 17:07:44: debug:CACHENSClient++.cpp Loading plugin: CheckDisk...
2014-03-07 17:07:44: debug:CACHENSClient++.cpp Loading plugin: Event log Checker....
2014-03-07 17:07:44: debug:CACHENSClient++.cpp Loading plugin: Helper function...
2014-03-07 17:07:44: debug:CACHENSClient++.cpp Loading plugin: CheckSystem...
2014-03-07 17:07:44: debug:CACHENSClient++.cpp Loading plugin: CheckWMI...
2014-03-07 17:07:44: debug:CACHENSClient++.cpp Loading plugin: File logger...
2014-03-07 17:07:44: debug:CACHEmodules\CheckSystem\PDHCollector.cpp:73: Autodetected w2k or later, using w2k PDH counters.
2014-03-07 17:07:44: debug:CACHEmodules\CheckSystem\PDHCollector.cpp:110: Using index to retrive counternames
2014-03-07 17:07:44: message:CACHEmodules\FileLogger\FileLogger.cpp:87: Log path is: D:\Program Files\NSClient++\\nsclient.log
2014-03-07 17:07:44: debug:CACHENSClient++.cpp Loading plugin: NRPE server (w/ SSL)...
2014-03-07 17:07:44: debug:CACHEmodules\CheckSystem\PDHCollector.cpp:130: Found countername: CPU: \Processor(_total)\% Processor Time
2014-03-07 17:07:44: debug:CACHEmodules\CheckSystem\PDHCollector.cpp:131: Found countername: UPTIME: \System\System Up Time
2014-03-07 17:07:44: debug:CACHEmodules\CheckSystem\PDHCollector.cpp:132: Found countername: MCL: \Memory\Commit Limit
2014-03-07 17:07:44: debug:CACHEmodules\CheckSystem\PDHCollector.cpp:133: Found countername: MCB: \Memory\Committed Bytes
2014-03-07 17:07:44: debug:CACHEmodules\NRPEListener\NRPEListener.cpp:92: Loading all commands (from NRPE)
2014-03-07 17:07:44: debug:CACHEmodules\NRPEListener\NRPEListener.cpp:122: Starting NRPE socket...
2014-03-07 17:07:44: debug:CACHENSClient++.cpp Loading plugin: NSClient server...
2014-03-07 17:07:44: debug:CACHEd:\source\nscp\branches\stable\include\Socket.h:683: Bound to: 0.0.0.0:5666
2014-03-07 17:07:44: debug:NSClient++.cpp:709: NSCLient++ - 0.3.9.327 2011-08-16 Started!
2014-03-07 17:07:44: debug:d:\source\nscp\branches\stable\include\Socket.h:683: Bound to: 0.0.0.0:12489

[slansing]

What do you mean by, it wont work? What error output are you getting when you manually run checks against that windows system from the XI server's CLI?

[Sbergonzi]

This command works against one of the hosts and not the other.
check_xi_service_nsclient!NagiosXI10!CPULOAD!-l 5,80,90

The error is:
CRITICAL - Socket timeout after 10 seconds

[Sbergonzi]

Running from the command line works in one instance and times out in another. Commands are exactly the same. I also checked the NSClient ini, also the same and the Nagios server IP is registered.

/usr/local/nagios/libexec/check_nt -H <badIP> -s "<password>" -p 12489 -v USEDDISKSPACE -l D -w 80 -c 95

/usr/local/nagios/libexec/check_nt -H <goodIP> -s "<password>" -p 12489 -v USEDDISKSPACE -l D -w 80 -c 95

[Sbergonzi]

I believe this has to do with our network setup as traceroute is not working as well. I'm further investigating with my network team.

[tmcdonald]

We'll keep this open until we head back from you.

[Sbergonzi]

This was a firewall rule on our side, good to go. Thanks!

[slansing]

Great! Locking er' up!