notification issues

[ravish78]

We are getting host alert with incomplete subject line(Problem word is missing).Can you let me know where should we make the changes.

Subjectline:
Host DOWN alert for usa0300lv846!

It should be like

PROBLEM Host Alert: usa0300lv846 is DOWN **

[lmiltchev]

Click on the username in the upper right corner, then go to "Notification Messages" and check what you have in the "Host/Service Alert Subject". You should have something like this:

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%type% Host Alert - %hostalias% is %hoststate%

and

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%type% Service Alert - %hostalias%/%service% is %servicestate%

I assume you are missing the "is %hoststate%" part...

[ravish78]

I am getting below message

Notification Messages

Nagios XI notification handlers are not defined for this account. XI notification handlers must be defined in the Core Config Manager for customized notification settings.
Management of notification preferences is not available for your account. Contact your NagiosXI administrator for details.

[abrist]

You either need to:
1) Configure a template for the contact that includes the notification commands.
OR:
2) Configure notification commands for the contact --> CCM --> Contact in question --> Alert settings.
If the contact is also and XI user:
Manage Host Notification Commands:

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xi_host_notification_handler

Manage Service Notification Commands:

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xi_service_notification_handler

If the contact is just a core contact and not associated to an XI user:
Manage Host Notification Commands:

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notify-host-by-email

Manage Service Notification Commands:

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notify-service-by-email

[ravish78]

This is resolved .you may close it

We have changed it from common-host-notify-service to host-notify-service.

[lmiltchev]

I am glad your issues has been resolved! I am locking the topic.