Problems adding members to a new service group

[perryell]

I created a service group to see the CPU load of all the citrix farm at the same time ( running perfect on the nagios core version with Monarch)
When i tried to add the services to the new service group on the nagios config manager, (with the modify icon of Members), no windows pop up to select it, but all the services are showed below on the Available to be selected square.
After you select the new services and save, the "Data successfully inserted into the database" appears, but when you apply the configuration, nothing was added to the service group.
Help
Thanks
ileana

[mguthrie]

Just to clarify, are you able to view the following popup when you select the "Modify" (notepad) icon?

ccm_servicegroup.jpg

If it's able to open, select services by moving them to the right box.

If not, what browser and version are you using? If it's not Firefox, I recommend trying Firefox and see if this resolves the issue.

[perryell]

no, no windows pop up..when you click modify all the availables services populate to the same windows, to the
Available Selected frames on the botton of the same page

[mguthrie]

Can you send me a screenshot of what you're seeing?

Which browser are you using?

[perryell]

IE 8
Where do you want the screen images? email or attached here?

[mguthrie]

Attached here is fine. I have heard of occasional issues in the CCM with IE, we generally recommend Firefox if you're having javascript-related issues. Can you try in Firefox and see if you get the same results?

[perryell]

Is working fine with Firefox
Thanks
Ileana

[mguthrie]

Ok, good to know. We're currently working on a JQuery-based front-end for the CCM that will hopefully eliminate some of those X-browser bugs.