Collaborating Nagios and Salesforce

[opssupport]

Hello guys,
In my previous workplace, we were able to integrate our monitoring system (HP open view) with salesforce, in a way that we pressed right click on the alert and it opened a salesforce ticket with the subject and body of the alert.

I was wondering if there's such an option (some sort of plug in) with Nagios?

Are there any other helpful automation tools that can be implemented in Nagios?

Thanks!
Sharon Alper,
SD opssupport

[abrist]

I was wondering if there's such an option (some sort of plug in) with Nagios?

Quite possibly. We would need to know the api/methods and syntax to open tickets with salesforce. Most ticket systems or service desk software utilize an api that can be queried with GET requests, and/or an api that can open new tickets if sent a properly formatted email.

Talk to the salesforce support for this information and then relay it to us and we will see what we can do.