Upgraded from 2012 to 2014 - waiting for configuration ..

[desdic]

Hi,

Just did a upgrade of XI from latest 2012 to 2014. The upgrade went pretty easy but when appying configuration I get

Waiting for configuration ..... (Forever).

The command /usr/local/nagiosxi/var/cmdsubsys.log says all is good .. I can't see any difference from 2012 to 2014 except the version number and the bug. Anyone had the same problem ?

/Kim

[lmiltchev]

How large is your setup (# of hosts/services)? What is the output of the following command?

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grep "max_execution_time =" /etc/php.ini

Run the following commands:

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cd /usr/local/nagiosxi/scripts
./reconfigure_nagios.sh &> reconfig.txt

Then also run the following command to begin capturing log output:

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tail -f /usr/local/nagiosxi/var/cmdsubsys.log &> cmd.txt

Attempt to Apply Configuration from the web interface. After the browser has returned some output to the screen, press Ctrl+C to stop the log tail, and send us the cmd.txt file and the reconfig.txt that was generated by the above instructions.

[snapon_admin]

If you go to Admin > Monitoring Engine Status does it show that your monitoring engine has stopped? I'm having the same issue as you on both my prod and test servers and my monitoring engine isn't running and can't be started, just looking to see if we have similar issues.

[tmcdonald]

And adding on to what snapon said, I am guessing you can't manually force an immediate check of a service/host?

Good news: abrist and swilkerson are working on this right now and things are looking promising. I had a ticket earlier today that prompted this, so we can confirm that this is a known issue with a possible fix on the way.

I wasn't able to hear the full conversation since I was on the phone, but it is related to how you have SSL configured. I am guessing you both force SSL?

[snapon_admin]

Good news: abrist and swilkerson are working on this right now and things are looking promising.

lol, I guess you can go ahead and ignore the email I just sent to xisupport then. I should have known there would already be a fix in progress. Thanks for the update! I'll keep an eye out for when the fix is ready.

[tmcdonald]

It's okay, we ignore all your tickets :D

But not really. Just this one. We'll let you know once we test the patch in-house.

[tmcdonald]

Please see my post here: http://support.nagios.com/forum/viewtop ... 353#p98353

[desdic]

[quote="lmiltchev"]How large is your setup (# of hosts/services)? What is the output of the following command?

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grep "max_execution_time =" /etc/php.ini

$ grep "max_execution_time =" /etc/php.ini
max_execution_time = 520

should be more than enough

[slansing]

@desdic,

Are you forcing SSL on your XI server? Following snapon's suggestion, does it show your monitoring engine stopped? Are any of the icons on the top right of your XI web interface either red or blue?