Some performance graphs not working after upgrade

[btemple]

After upgrading our Nagios XI servers to 2014 some of our performance graphs are no longer updating. The check did not change and was working before upgrade. Also can this check be run in Fahrenheit instead of Celsius ?

check_xi_service_snmp
check_snmp -H XXXXXX -o 1.3.6.1.4.1.2636.3.1.13.1.7.9.1.0.0 -C XXXXXX -P 2c -l "" -u "Deg C" -w 100 -c 120

[slansing]

There does not seem to be anything inherently wrong with the performance data being returned, are your other hosts/services experiencing performance data issues as well? Or is this isolated only to this service? What is the output of:

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tail -50 /usr/local/nagios/var/npcd.log
tail -50 /usr/local/nagios/var/perfdata.log

[btemple]

It only seems to effect that check.

Logs requested are attached

[scottwilkerson]

For that particular service can you go to the advanced tab of the Service Status Detail page and show what is reporting in the "Performance Data:" field.

Thanks

[btemple]

Scott that info is in my first attachment I think ?

[abrist]

You are hitting both "MAX load" and "TIMEOUT". Do the following:
Edit:

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/usr/local/nagios/etc/pnp/process_perfdata.cfg

Change:

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TIMEOUT = 5

To:

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TIMEOUT = 20

Also edit this file:

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/usr/local/nagios/etc/pnp/npcd.cfg

Change:

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load_threshold = 10.0

To:

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load_threshold = 30.0

Now restart npcd:

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service npcd stop
killall -9 npcd
service npcd start

[btemple]

thanks I will give this a shot

[tmcdonald]

We'll keep this open for you

[Box293]

I think the Unit Of Measurement contains a space (which is not allowed).

Your screenshot has

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=38Deg C;100;120

Nagios Plugin Development Guidelines states the following:

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This is the expected format:
'label'=value[UOM];[warn];[crit];[min];[max]

You can see that value and [UOM] do not have a space between them.

I beleive your command should be something like:

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check_snmp -H XXXXXX -o 1.3.6.1.4.1.2636.3.1.13.1.7.9.1.0.0 -C XXXXXX -P 2c -l "" -u "Deg_C" -w 100 -c 120

[btemple]

Ok I made the change and am running it against a router but no performance graph was created or updated. Would permissions on the directory have changed during upgrade ?