Issue with Installing Nagios XI latest source rpm

[Berto]

Hello,

Sorry for the late reply, here is what root looks like in our LDAP sudoers role

cn root

objectClass top
sudoRole

sudoCommand (ALL) ALL

sudoHost ALL

sudoUser root

--Berto

[tgriep]

Can you run the following on the XI system and post the output back here?

Code: Select all

ll /usr/local/nagiosxi/nom/checkpoints/

[Berto]

Here is the requested output:

ll /usr/local/nagiosxi/nom/checkpoints/
total 4
drwxr-xr-x 3 nagios nagios 4096 Nov 4 19:50 nagioscore

[tgriep]

The nagiosxi folder is missing. Can you on the following to create it?

Code: Select all

mkdir /usr/local/nagiosxi/nom/checkpoints/nagiosxi
chown nagios.nagios /usr/local/nagiosxi/nom/checkpoints/nagiosxi
chmod 755 /usr/local/nagiosxi/nom/checkpoints/nagiosxi

Then try the install again.

[Berto]

After creating the missing folder and trying the installer again, I got:

Running './E-importnagiosql'...
httpd: no process killed
Starting httpd: [ OK ]
Sleeping...
NOTE: If prompted, enter the MySQL root password
NagiosQL database appears OK - continuing...
NDOUtils database appears OK - continuing...
ERROR: No files to import - exiting. Were Nagios Core and NagiosQL installed?
RESULT=1

--Berto

[Box293]

Code: Select all

Nagios XI Installation Log
==========================
DATE: Thu Nov  5 16:08:56 EST 2015

DISTRO INFO:
RedHatEnterpriseServer
6.6
x86_64

THIS IS AN UPGRADE!

Are you running the ./fullinstall script or the ./upgrade script?

Is this a new install or an upgrade?

[Berto]

I'm running the ./fullinstall script has I had to rebuild the server.

--Berto

[Box293]

This is most unusual, as the logs says it is running an upgrade.

I think we should take this into a support ticket so we can help you through a remote session.

Please send an email to [email protected] referencing this forum thread and we'll take it from there. Reply to this thread when you have done this so we can confirm we received the email.

[Berto]

Hello,

I'll open up a ticket and thank you. That is rather odd though because in the beginning on the log it shows

Nagios XI Installation Log
==========================
DATE: Mon Nov 2 15:28:27 EST 2015

DISTRO INFO:
RedHatEnterpriseServer
6.6
x86_64

THIS IS A NEW INSTALL!

INSTALLING:
full=5.2.0
major=5
minor=2.0
releasedate=2015-10-08
release=511


But than at the end it says it's an upgrade.

--Berto

[tmcdonald]

We have received your ticket and will be continuing support there.