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Re: Issue with Installing Nagios XI latest source rpm
Posted: Wed Nov 04, 2015 9:55 am
by Berto
Hello,
Sorry for the late reply, here is what root looks like in our LDAP sudoers role
cn root
objectClass top
sudoRole
sudoCommand (ALL) ALL
sudoHost ALL
sudoUser root
--Berto
Re: Issue with Installing Nagios XI latest source rpm
Posted: Wed Nov 04, 2015 5:35 pm
by tgriep
Can you run the following on the XI system and post the output back here?
Code: Select all
ll /usr/local/nagiosxi/nom/checkpoints/
Re: Issue with Installing Nagios XI latest source rpm
Posted: Wed Nov 04, 2015 7:54 pm
by Berto
Here is the requested output:
ll /usr/local/nagiosxi/nom/checkpoints/
total 4
drwxr-xr-x 3 nagios nagios 4096 Nov 4 19:50 nagioscore
Re: Issue with Installing Nagios XI latest source rpm
Posted: Thu Nov 05, 2015 2:38 pm
by tgriep
The nagiosxi folder is missing. Can you on the following to create it?
Code: Select all
mkdir /usr/local/nagiosxi/nom/checkpoints/nagiosxi
chown nagios.nagios /usr/local/nagiosxi/nom/checkpoints/nagiosxi
chmod 755 /usr/local/nagiosxi/nom/checkpoints/nagiosxi
Then try the install again.
Re: Issue with Installing Nagios XI latest source rpm
Posted: Thu Nov 05, 2015 4:50 pm
by Berto
After creating the missing folder and trying the installer again, I got:
Running './E-importnagiosql'...
httpd: no process killed
Starting httpd: [ OK ]
Sleeping...
NOTE: If prompted, enter the MySQL root password
NagiosQL database appears OK - continuing...
NDOUtils database appears OK - continuing...
ERROR: No files to import - exiting. Were Nagios Core and NagiosQL installed?
RESULT=1
--Berto
Re: Issue with Installing Nagios XI latest source rpm
Posted: Thu Nov 05, 2015 7:23 pm
by Box293
Code: Select all
Nagios XI Installation Log
==========================
DATE: Thu Nov 5 16:08:56 EST 2015
DISTRO INFO:
RedHatEnterpriseServer
6.6
x86_64
THIS IS AN UPGRADE!
Are you running the ./fullinstall script or the ./upgrade script?
Is this a new install or an upgrade?
Re: Issue with Installing Nagios XI latest source rpm
Posted: Mon Nov 09, 2015 11:05 am
by Berto
I'm running the ./fullinstall script has I had to rebuild the server.
--Berto
Re: Issue with Installing Nagios XI latest source rpm
Posted: Mon Nov 09, 2015 6:05 pm
by Box293
This is most unusual, as the logs says it is running an upgrade.
I think we should take this into a support ticket so we can help you through a remote session.
Please send an email to
[email protected] referencing this forum thread and we'll take it from there. Reply to this thread when you have done this so we can confirm we received the email.
Re: Issue with Installing Nagios XI latest source rpm
Posted: Tue Nov 10, 2015 10:40 am
by Berto
Hello,
I'll open up a ticket and thank you. That is rather odd though because in the beginning on the log it shows
Nagios XI Installation Log
==========================
DATE: Mon Nov 2 15:28:27 EST 2015
DISTRO INFO:
RedHatEnterpriseServer
6.6
x86_64
THIS IS A NEW INSTALL!
INSTALLING:
full=5.2.0
major=5
minor=2.0
releasedate=2015-10-08
release=511
But than at the end it says it's an upgrade.
--Berto
Re: Issue with Installing Nagios XI latest source rpm
Posted: Tue Nov 10, 2015 11:12 am
by tmcdonald
We have received your ticket and will be continuing support there.