No rrd files are generated in new services

[pucobre]

with "sudo" I have the same root privileges. I have no direct access to the root account

The results are as follows:

[NagiosServer /]$ sudo time LANG=C LC_ALL=C /usr/bin/mrtg /etc/mrtg/mrtg.cfg
time: cannot run LANG=C: No such file or directory
0.00user 0.00system 0:00.00elapsed ?%CPU (0avgtext+0avgdata 256maxresident)k
0inputs+0outputs (0major+53minor)pagefaults 0swaps

[NagiosServer /]$ sudo LANG=C LC_ALL=C /usr/bin/mrtg /etc/mrtg/mrtg.cfg
ERROR: unable to open include file: /etc/mrtg/conf.d/172.16.80.8_10103.cfg

[evisusroot@PUC-MGM-11-05 ~]$ sudo locale
LANG=en_US.UTF-8
LC_CTYPE="en_US.UTF-8"
LC_NUMERIC="en_US.UTF-8"
LC_TIME="en_US.UTF-8"
LC_COLLATE="en_US.UTF-8"
LC_MONETARY="en_US.UTF-8"
LC_MESSAGES="en_US.UTF-8"
LC_PAPER="en_US.UTF-8"
LC_NAME="en_US.UTF-8"
LC_ADDRESS="en_US.UTF-8"
LC_TELEPHONE="en_US.UTF-8"
LC_MEASUREMENT="en_US.UTF-8"
LC_IDENTIFICATION="en_US.UTF-8"
LC_ALL=

[NagiosServer /]$ cat /etc/sysconfig/i18n
LANG="en_US.UTF-8"
SYSFONT="latarcyrheb-sun16"

[tgriep]

Can you run these commands and post the output?

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ls -l /var/lib/mrtg
ls -l /etc/mrtg/conf.d
su -
LANG=C LC_ALL=C /usr/bin/mrtg /etc/mrtg/mrtg.cfg

[pucobre]

Good day

as root:
[NagiosServer /]$ LANG=C LC_ALL=C /usr/bin/mrtg /etc/mrtg/mrtg.cfg
>ERROR: unable to open include file: /etc/mrtg/conf.d/172.16.80.8_10103.cfg

attached results

[tgriep]

Lets remove some of the left over files and the lock file and then run the mrtg command with debug enabled.
Run this as root and post the output.

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rm /var/lib/mrtg/mrtg.ok
rm /etc/mrtg/mrtg.ok
rm /var/lock/mrtg/mrtg_l
LANG=C LC_ALL=C /usr/bin/mrtg /etc/mrtg/mrtg.cfg --debug=base,cfg

[pucobre]

thanks, I back up and delete the files, the command output is as follows:

--base: Creating Lockfiles /etc/mrtg/mrtg.cfg_l,/etc/mrtg/mrtg.cfg_l_5466
--base: Reading Config File: /etc/mrtg/mrtg.cfg
--cfg: /etc/mrtg/mrtg.cfg[1]: ######################################################################
--cfg: /etc/mrtg/mrtg.cfg[2]: # Multi Router Traffic Grapher -- Example Configuration File
--cfg: /etc/mrtg/mrtg.cfg[3]: ######################################################################
--cfg: /etc/mrtg/mrtg.cfg[4]: # This file is for use with mrtg-2.0
--cfg: /etc/mrtg/mrtg.cfg[5]: #
--cfg: /etc/mrtg/mrtg.cfg[6]: # Note:
--cfg: /etc/mrtg/mrtg.cfg[7]: #
--cfg: /etc/mrtg/mrtg.cfg[8]: # * Keywords must start at the begin of a line.
--cfg: /etc/mrtg/mrtg.cfg[9]: #
--cfg: /etc/mrtg/mrtg.cfg[10]: # * Lines which follow a keyword line which do start
--cfg: /etc/mrtg/mrtg.cfg[11]: # with a blank are appended to the keyword line
--cfg: /etc/mrtg/mrtg.cfg[12]: #
--cfg: /etc/mrtg/mrtg.cfg[13]: # * Empty Lines are ignored
--cfg: /etc/mrtg/mrtg.cfg[14]: #
--cfg: /etc/mrtg/mrtg.cfg[15]: # * Lines starting with a # sign are comments.
--cfg: /etc/mrtg/mrtg.cfg[16]:
--cfg: /etc/mrtg/mrtg.cfg[17]: # Where should the logfiles, and webpages be created?
--cfg: /etc/mrtg/mrtg.cfg[18]:
--cfg: /etc/mrtg/mrtg.cfg[19]: # Minimal mrtg.cfg
--cfg: /etc/mrtg/mrtg.cfg[20]: #--------------------
--cfg: /etc/mrtg/mrtg.cfg[21]:
--cfg: /etc/mrtg/mrtg.cfg[22]: HtmlDir: /var/www/mrtg
--cfg: /etc/mrtg/mrtg.cfg[23]: ImageDir: /var/www/mrtg
--cfg: /etc/mrtg/mrtg.cfg[24]: LogFormat: rrdtool
--cfg: /etc/mrtg/mrtg.cfg[25]: LogDir: /var/lib/mrtg
--cfg: /etc/mrtg/mrtg.cfg[26]: ThreshDir: /var/lib/mrtg
--cfg: /etc/mrtg/mrtg.cfg[27]: WorkDir: /var/lib/mrtg
--cfg: /etc/mrtg/mrtg.cfg[28]:
ERROR: unable to open include file: /etc/mrtg/conf.d/172.16.80.6_10101.cfg

[Box293]

ERROR: unable to open include file: /etc/mrtg/conf.d/172.16.80.6_10101.cfg

Move the file /etc/mrtg/conf.d/172.16.80.6_10101.cfg into /tmp/ and then run the command again. What output is produced now?

[pucobre]

Hi good day.

The output is very extensive, is there any way to send the output to a file ?, adding "> output.txt" at the end does not work.

[tgriep]

If you run the command like below, it should create a log file called mrtg.txt in the /tmp folder.

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LANG=C LC_ALL=C /usr/bin/mrtg /etc/mrtg/mrtg.cfg -debug=cfg,base &> /tmp/mrtg.txt

Then you can upload the file to this post so we can review it.

[pucobre]

I send the file
Thank you

p.d: I moved the files "xxxx" and now are generating rrd files, can that be the problem?

[tgriep]

If one of the 172.16.80.6_xxxxx config files were corrupted, yes that could of stopped mrtg from running and updating the rrd files.
I just want to verify, are the rrd files updating now except for the ones you moved??