No rrd files are generated in new services

[pucobre]

1.- Linux Distribution and version?: Centos 6.7
2.- 32 or 64bit?: x86_64
3.- VMware Image or Manual Install of XI?: Manual over VmWare
4.- Are there special configurations on your system, ie; is Gnome installed? Are you using a proxy? Are you using SSL?: No

Hi

for some reason the new services are added through the wizard "Network Switch / Router" are not generating the RRD files, we reviewed the errors logged in the forum but did not manage to solve the problem.

Regards

[ssax]

Looks like you are hitting the perfdata timeout and NPCD load threshold, did you follow this FAQ entry?

https://support.nagios.com/wiki/index.p ... ta_Timeout

[pucobre]

I made the switch, wait for results and tell them.

Thank you

[lmiltchev]

How long did you wait before checking for the RRDs after you ran the wizard? It takes some time before the RRDs and XMLs get generated...

Run the following commands, and show the output.

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ls -lad /usr/local/nagios/share/perfdata/<hostname>
ls -la /usr/local/nagios/share/perfdata/<hostname>

Substitute <hostname> with the actual hostname.

[pucobre]

Hi good day.

We have waited several hours.

I edited the timeout perfdata then remove all host registration and services in the Nagios server, today I re-created using the wizard and have spent several minutes without the graphics are generated

[NagiosServer /]$ sudo ls -lad /usr/local/nagios/share/perfdata/PUC-SW-07-01/
drwxrwxr-x 2 nagios nagios 4096 May 12 09:14 /usr/local/nagios/share/perfdata/PUC-SW-07-01/

[NagiosServer /]$ sudo ls -la /usr/local/nagios/share/perfdata/PUC-SW-07-01/
total 3024
drwxrwxr-x 2 nagios nagios 4096 May 12 09:37 .
drwxrwxr-x. 216 nagios nagios 12288 May 12 09:08 ..
-rwxrwxr-x 1 nagios nagios 1534768 May 12 09:37 _HOST_.rrd
-rw-rw-r-- 1 nagios nagios 3055 May 12 09:37 _HOST_.xml
-rwxrwxr-x 1 nagios nagios 1534768 May 12 09:34 Ping.rrd
-rw-rw-r-- 1 nagios nagios 3185 May 12 09:34 Ping.xml

[pucobre]

there is additional information here, I hope your help.

Thank you

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[NagiosServer /]$sudo tail -50 /usr/local/nagios/var/perfdata.log | grep TIMEOUT
2016-05-11 01:12:03 [10314] [0] *** TIMEOUT: Timeout after 5 Sec. ****
2016-05-11 01:12:03 [10314] [0] *** TIMEOUT: Deleting current file to avoid NPCD loops
2016-05-11 01:12:03 [10314] [0] *** TIMEOUT: Please check your process_perfdata.cfg
2016-05-11 01:12:03 [10314] [0] *** TIMEOUT: /usr/local/nagios/var/spool/perfdata//1462939892.perfdata.service-PID-10314 deleted
2016-05-11 01:12:03 [10321] [0] *** TIMEOUT: Timeout after 5 Sec. ****
2016-05-11 01:12:03 [10321] [0] *** TIMEOUT: Deleting current file to avoid NPCD loops
2016-05-11 01:12:03 [10321] [0] *** TIMEOUT: Please check your process_perfdata.cfg
2016-05-11 01:12:03 [10321] [0] *** TIMEOUT: /usr/local/nagios/var/spool/perfdata//1462939908.perfdata.service-PID-10321 deleted
2016-05-11 05:20:32 [29933] [0] *** TIMEOUT: Timeout after 5 Sec. ****
2016-05-11 05:20:32 [29933] [0] *** TIMEOUT: Deleting current file to avoid NPCD loops
2016-05-11 05:20:32 [29933] [0] *** TIMEOUT: Please check your process_perfdata.cfg
2016-05-11 05:20:32 [29933] [0] *** TIMEOUT: /usr/local/nagios/var/spool/perfdata//1462954818.perfdata.service-PID-29933 deleted
2016-05-11 08:41:36 [27976] [0] *** TIMEOUT: Timeout after 5 Sec. ****
2016-05-11 08:41:36 [27976] [0] *** TIMEOUT: Deleting current file to avoid NPCD loops
2016-05-11 08:41:36 [27976] [0] *** TIMEOUT: Please check your process_perfdata.cfg
2016-05-11 08:41:36 [27976] [0] *** TIMEOUT: /usr/local/nagios/var/spool/perfdata//1462966877.perfdata.service-PID-27976 deleted
2016-05-11 12:00:21 [2708] [0] *** TIMEOUT: Timeout after 5 Sec. ****
2016-05-11 12:00:21 [2708] [0] *** TIMEOUT: Deleting current file to avoid NPCD loops
2016-05-11 12:00:21 [2708] [0] *** TIMEOUT: Please check your process_perfdata.cfg
2016-05-11 12:00:21 [2708] [0] *** TIMEOUT: /usr/local/nagios/var/spool/perfdata//1462978802.perfdata.service-PID-2708 deleted
2016-05-11 12:00:45 [5745] [0] *** TIMEOUT: Timeout after 5 Sec. ****
2016-05-11 12:00:45 [5745] [0] *** TIMEOUT: Deleting current file to avoid NPCD loops
2016-05-11 12:00:45 [5745] [0] *** TIMEOUT: Please check your process_perfdata.cfg
2016-05-11 12:00:45 [5745] [0] *** TIMEOUT: /usr/local/nagios/var/spool/perfdata//1462978821.perfdata.service-PID-5745 deleted
2016-05-11 12:07:44 [11919] [0] *** TIMEOUT: Timeout after 5 Sec. ****
2016-05-11 12:07:44 [11919] [0] *** TIMEOUT: Deleting current file to avoid NPCD loops
2016-05-11 12:07:44 [11919] [0] *** TIMEOUT: Please check your process_perfdata.cfg
2016-05-11 12:07:44 [11919] [0] *** TIMEOUT: /usr/local/nagios/var/spool/perfdata//1462979240.perfdata.service-PID-11919 deleted
2016-05-11 12:08:05 [14354] [0] *** TIMEOUT: Timeout after 5 Sec. ****
2016-05-11 12:08:05 [14354] [0] *** TIMEOUT: Deleting current file to avoid NPCD loops
2016-05-11 12:08:05 [14354] [0] *** TIMEOUT: Please check your process_perfdata.cfg
2016-05-11 12:08:05 [14354] [0] *** TIMEOUT: /usr/local/nagios/var/spool/perfdata//1462979252.perfdata.service-PID-14354 deleted
2016-05-11 12:08:09 [14355] [0] *** TIMEOUT: Timeout after 5 Sec. ****
2016-05-11 12:08:09 [14355] [0] *** TIMEOUT: Deleting current file to avoid NPCD loops
2016-05-11 12:08:09 [14355] [0] *** TIMEOUT: Please check your process_perfdata.cfg
2016-05-11 12:08:09 [14355] [0] *** TIMEOUT: /usr/local/nagios/var/spool/perfdata//1462979269.perfdata.service-PID-14355 deleted
2016-05-11 15:54:44 [9550] [0] *** TIMEOUT: Timeout after 5 Sec. ****
2016-05-11 15:54:44 [9550] [0] *** TIMEOUT: Deleting current file to avoid NPCD loops
2016-05-11 15:54:44 [9550] [0] *** TIMEOUT: Please check your process_perfdata.cfg
2016-05-11 15:54:44 [9550] [0] *** TIMEOUT: /usr/local/nagios/var/spool/perfdata//1462992858.perfdata.service-PID-9550 deleted
[NagiosServer /]$ date
Thu May 12 13:12:51 CLST 2016

[lmiltchev]

Do you see the "PUC-SW-07-01" rrd file in the "/var/lib/mrtg" directory, and what is its permissions?

Can you also run the following commands, and show the output:

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time LANG=C LC_ALL=C /usr/bin/mrtg /etc/mrtg/mrtg.cfg
tail -50 /usr/local/nagios/var/npcd.log

[pucobre]

No archive "rrd" related to the host or its services in the /var/lib/mrtg

[NagiosServer /]$ sudo time LANG=C LC_ALL=C /usr/bin/mrtg /etc/mrtg/mrtg.cfg
time: cannot run LANG=C: No such file or directory
0.00user 0.00system 0:00.00elapsed ?%CPU (0avgtext+0avgdata 256maxresident)k
0inputs+0outputs (0major+54minor)pagefaults 0swaps

[NagiosServer /]$ tail -50 /usr/local/nagios/var/npcd.log -> attached the result

Thanks

[lmiltchev]

Can you run the command as root?

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su
time LANG=C LC_ALL=C /usr/bin/mrtg /etc/mrtg/mrtg.cfg

to time the check. If it fails, try:

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LANG=C LC_ALL=C /usr/bin/mrtg /etc/mrtg/mrtg.cfg

Also, show the output of the following commands:

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locale
cat /etc/sysconfig/i18n

[pucobre]

the message "rbuckle" does not correspond to our server, please do not consider

Mod Edit: Post has been split to its own topic