Nagios Support Forum

Am trying to log in with the nagiosadmin's password that you created on the "initial setup"

Below is the output :

+---------+-------------+------------------------------------------------------------------+----------------------+----------------+-------+----------------------------------+---------+------------------------------------------------------------------+-------------+---------------------+----------------+---------------------+-----------------------+-------------------------+-----------------+-----------------+
| user_id | username | password | name | email | level | backend_ticket | enabled | api_key | api_enabled | password_set_time | account_locked | last_login_time | recent_login_failures | last_login_failure_time | skip_local_auth | times_logged_in |
+---------+-------------+------------------------------------------------------------------+----------------------+----------------+-------+----------------------------------+---------+------------------------------------------------------------------+-------------+---------------------+----------------+---------------------+-----------------------+-------------------------+-----------------+-----------------+
| 1 | nagiosadmin | fb36f16419f751ce6146483f1d7b35dc561b26c647bd8cbb2d5e9c24b991f78a | Nagios Administrator | root@localhost | 1 | sar9vl5gk5u3r6rrrr5l5rh4tsifb887 | 1 | b8rao75gp3nvf6ir8gaafgjo7krm4nacs3liap00pnv8qg32tb9aqs00epkhgtta | 1 | 0000-00-00 00:00:00 | 0 | 0000-00-00 00:00:00 | 0 | 0000-00-00 00:00:00 | 0 | NULL |
+---------+-------------+------------------------------------------------------------------+----------------------+----------------+-------+----------------------------------+---------+------------------------------------------------------------------+-------------+---------------------+----------------+---------------------+-----------------------+-------------------------+-----------------+-----------------+


Also, In order to proceed further with Fusion, Kindly respond to the below :

Dell will cover OS level support for OEL 7.x
And we have been running many a apps and never faced any compatibility issue due to compatibility with RHEL 7.x

Can you provide support for only the Nagios Fusion part ?

Regards,
Vish.

Dell will cover OS level support for OEL 7.x
And we have been running many a apps and never faced any compatibility issue due to compatibility with RHEL 7.x

Can you provide support for only the Nagios Fusion part ?

We officially support our products only when they are installed on a supported operating system. This is our policy. Having said that, Nagios Fusion, installed on Oracle Linux will be supported in a near future, along with some other operating systems as well. Currently, it is not supported officially.
Have you tried logging in with the password you set in AD/LDAP? Do you have any special characters in the password? If you do, can you change the password to something simple for troubleshooting purposes, e.g. "test"?

Let's try to use the reset_fusionuser_password.sh script again, and use a very simple password. Run the following commands from the command line, and show the output:
Next, try to log in Nagios Fusion web interface, using:

Username: nagiosadmin
Password: test

Were you able to log in or you got the "Username/password do not match data stored in Nagios Fusion database." error message again?

Thanks the reset script worked.

lmiltchev wrote:

Dell will cover OS level support for OEL 7.x
And we have been running many a apps and never faced any compatibility issue due to compatibility with RHEL 7.x

Can you provide support for only the Nagios Fusion part ?

We officially support our products only when they are installed on a supported operating system. This is our policy. Having said that, Nagios Fusion, installed on Oracle Linux will be supported in a near future, along with some other operating systems as well. Currently, it is not supported officially.

When you say 'near future' , do you have any tentative timelines ?

Regards,
Vish.

I am glad your issue has been resolved!

When you say 'near future' , do you have any tentative timelines ?

I'm sorry we don't have any timelines at the moment. We are still working on it, and once we are confident that our products work 100% on the operating systems to be supported, we will make an announcement.

Please let us know if it is OK to close this topic. Thank you!